Guest Experience Champion

McDonald's; Dublin; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s is hiring a Customer Experience Leader to help create memorable moments for guests. You’ll foster a welcoming atmosphere, ensure clean spaces, and provide friendly service as part of a supportive team.

This role requires availability across weekdays and weekends with shifts in early mornings, afternoons, and evenings. Training is provided, and you will join a values-driven workplace focused on inclusion and customer care.

Qualifications

• No experience required; full training will be provided.
• Strong communication and customer service mindset.
• Ability to work across shifts including weekdays and weekends.

Responsibilities

• Create a warm, welcoming atmosphere for guests.
• Maintain clean spaces and friendly service.
• Assist restaurant team with daily operations and customer queries.
• Support management to enhance the customer journey.

Skills

Customer service

Communication skills

Hospitality mindset

Job description

McDonald’s is hiring a Customer Experience Leader to help create memorable moments for guests. You’ll foster a welcoming atmosphere, ensure clean spaces, and provide friendly service as part of a supportive team.

This role requires availability across weekdays and weekends with shifts in early mornings, afternoons, and evenings. Training is provided, and you will join a values-driven workplace focused on inclusion and customer care.