Global Trading Ops Support Analyst - Overnight US Hours

Ridgeline; Dublin; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Ridgeline, based in Dublin, is looking for Trading & Start-of-Day Support Analysts to assist in global trading operations. This critical hybrid role offers support during U.S. overnight hours as well as early-morning operational readiness. Candidates should have over 8 years of experience in trading operations with strong problem-solving abilities.

The successful candidate will work directly with customers and engineering teams to ensure smooth trading experiences and be part of an innovative culture that values collaboration and ownership.

Qualifications

• 8+ years of experience in trading or investment operations.
• Strong knowledge of market data integration.
• Hands-on experience with industry-standard data formats.

Responsibilities

• Provide real-time support for customers trading during U.S. overnight hours.
• Investigate and resolve urgent trading issues.
• Deliver start-of-day support through reconciliation.

Skills

Problem-solving

Knowledge of trading workflows

Communication skills

Experience with FIX/SWIFT

Tools

Zendesk

JIRA

Salesforce

Job description

Ridgeline, based in Dublin, is looking for Trading & Start-of-Day Support Analysts to assist in global trading operations. This critical hybrid role offers support during U.S. overnight hours as well as early-morning operational readiness. Candidates should have over 8 years of experience in trading operations with strong problem-solving abilities.

The successful candidate will work directly with customers and engineering teams to ensure smooth trading experiences and be part of an innovative culture that values collaboration and ownership.