Global IT Operations Specialist – GMP & Projects

WuXi Biologics

Leinster

On-site

EUR 55,000 - 75,000

Full time

11 days ago
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Job summary

WuXi Biologics in Dundalk is seeking an IT Operations Specialist to join the local IT team and support IT services across the site. You will work with the global IT function to deliver service desk, imaging, and operations aligned with GMP and corporate policies.

The role requires a Bachelor’s in Computer Science, 5 years IT support/ops experience, and strong communication. You’ll contribute to projects, implement IT policies, and model WuXi core values in a fast-paced, regulated manufacturing

Qualifications

  • Bachelor's degree in Computer Science or similar.
  • Minimum of 5 years IT support/operations experience, ideally in regulatory manufacturing environment.
  • Excellent project management and coordination skills.
  • Experience collaborating within international teams.

Responsibilities

  • Provide IT site services following the service catalogue and SLAs, including laptop imaging, Help Desk and Service Desk support.
  • Collaborate with the global IT organization to align site services with global standards.
  • Deliver all assigned IT Service Operations tasks for the primary site and other sites as needed.
  • Participate in local and global IT projects and coordinate roll-out at site level.
  • Comply with GMP, SOPs, policies and safety rules; uphold WuXi corporate values.

Skills

Desktop support
Windows Server
Networking
Active Directory
Office 365
ITIL

Education

Bachelor's Computer Science

Job description

WuXi Biologics in Dundalk is seeking an IT Operations Specialist to join the local IT team and support IT services across the site. You will work with the global IT function to deliver service desk, imaging, and operations aligned with GMP and corporate policies.

The role requires a Bachelor’s in Computer Science, 5 years IT support/ops experience, and strong communication. You’ll contribute to projects, implement IT policies, and model WuXi core values in a fast-paced, regulated manufacturing

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