Global Clinical Operations AI Product Director

Novartis Ireland; Dublin; Hybrid; EUR 102,000 - 190,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible and hybrid working

14 weeks parental leave

Job summary

Novartis Ireland is seeking a Global Clinical Operations AI Product Director to translate complex challenges into scalable AI solutions. You will guide AI-enabled products from concept to adoption, ensuring compliance and user focus across clinical development in a regulated environment.

You will lead cross-functional teams, shape product strategy, and drive value through SDLC-based delivery. This senior role emphasizes transformation, governance, and measurable operational impact in a hybrid

Qualifications

• Bachelor’s degree or equivalent in a related field or business experience.
• At least seven years in a senior leadership role.
• Experience in product management, digital delivery, or AI solution delivery.
• Strong understanding of clinical operations or a regulated environment.
• Ability to translate business needs into AI requirements and use cases.
• Experience delivering SDLC-based products using Agile or Scrum.
• Understanding of AI/ML lifecycle and AI-enabled workflow design.
• Proven cross-functional leadership in matrix environments.
• Experience leading product strategy, development, and improvement.

Responsibilities

• Identify clinical operations challenges and translate them into AI opportunities.
• Define use cases, scope, value hypotheses, and requirements for AI products.
• Evaluate emerging AI technologies and inform product direction.
• Bridge business stakeholders and technical teams with clear requirements.
• Lead AI products through design, MVP, pilot, scaling, and adoption.
• Ensure solutions are user-focused, compliant, and aligned with GxP and privacy.
• Drive adoption by user validation, feedback, outcomes, and change management.
• Partner across Global Clinical Operations, Development AI, DDIT, Quality and Compliance.

Skills

Product management

Digital delivery

AI solutions

Regulated environment

Agile / Scrum

AI/ML concepts

Cross-functional leadership

Product strategy

Education

Bachelor's degree in computer science / engineering / life sciences

Equivalent relevant business experience

Desirable MSc / MBA / PhD

Job description

Summary

Location: Dublin, Ireland

Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support or visa sponsorship for this position; please only apply if accessible and authorized to work in this location.

Artificial Intelligence is creating new opportunities to transform how clinical trials are planned, executed, and delivered. As Global Clinical Operations AI Product Director, you will translate complex business challenges into practical, scalable AI solutions that improve productivity, quality, and cycle times across clinical development. Working at the intersection of clinical operations, technology, and business strategy, you will guide products from concept through adoption, ensuring they are compliant, user-focused, and capable of delivering measurable value. This role is focused on AI enablement, transformation, and delivery across Global Clinical Operations.

About The Role

Key Responsibilities

• Identify clinical operations challenges and translate them into high-value Artificial Intelligence (AI) opportunities and product concepts.
• Define use cases, scope, value hypotheses, and requirements for prioritized products within the Global Clinical Operations AI portfolio.
• Evaluate emerging AI technologies, vendor solutions, and enterprise capabilities to inform product direction and design.
• Bridge business stakeholders and technical teams, translating operational needs into clear, actionable functional requirements.
• Lead AI products through design, Minimum Viable Product (MVP), pilot, refinement, scaling, and sustained adoption.
• Ensure solutions are user-focused, compliant, and aligned with privacy, AI guardrails, and Good Practice (GxP) requirements.
• Drive adoption by validating solutions with users, gathering feedback, monitoring outcomes, and supporting organizational change.
• Partner across Global Clinical Operations, Development AI, Digital, Data and Information Technology (DDIT), Quality, and Compliance.

Essential Requirements

• Bachelor’s degree in computer science, engineering, life sciences, or a related field, or equivalent relevant business experience.
• At least seven years’ relevant experience in senior leadership role
• Experience in product management, digital delivery, Artificial Intelligence (AI) solution delivery, or a closely related discipline.
• Strong understanding of clinical operations, drug development, life sciences, or another highly regulated operating environment.
• Proven ability to translate business needs into clear AI requirements, use cases, product scope, and value propositions.
• Experience delivering products through the Software Development Life Cycle (SDLC) using Agile or Scrum methodologies.
• Understanding of AI and Machine Learning (ML), model lifecycle concepts, and AI-enabled workflow design.
• Demonstrated success leading cross-functional initiatives, navigating complex matrix environments, and delivering measurable operational value.
• Experience in leading product strategy, development, and continuous improvement.

Desirable Requirements

• Postgraduate qualification such as a Master of Science (MSc), Master of Business Administration (MBA), or Doctor of Philosophy (PhD).
• Experience enabling AI adoption or organizational change within clinical operations or a Good Practice (GxP) regulated environment.

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role: 102,200.00 - 189,800.00 EUR Annual

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering:

https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)