Global Account Manager EMEA

flextronics; Ireland; Hybrid; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Merit-based pay review

Enhanced annual leave

Employee recognition scheme

Long service awards

Group Life Insurance

Sick pay scheme

Cycle to Work

Enhanced maternity/paternity leave

Volunteer days

Remote/Hybrid work options

Job summary

Flex is seeking a Global Account Manager EMEA to lead direct sales to key accounts across the EMEA region, serving as the primary customer contact and driving satisfaction and growth. You will coordinate with the Global Account Director and multi-site teams to optimize COP and implement efficiency initiatives.

The role requires a proven track record in sales/account management, strong relationship skills, and experience with CRM systems such as Sugar and ViewPoint.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 8 years of sales/account management experience.
• Experience with Sugar CRM and ViewPoint.
• Ability to manage multi-site accounts across the EMEA region.

Responsibilities

• Sell Flex services directly to targeted accounts across the EMEA region.
• Maintain executive-level relationships and ensure customer satisfaction.
• Close commercial negotiations including pricing and cost recovery.
• Track KPIs, renewals, and contract changes across sites.
• Drive growth through cross-Flex collaboration and efficiency programs.

Skills

Sales experience

CRM proficiency

Education

Bachelor's degree

Tools

Sugar CRM

ViewPoint

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Global Account Manager EMEA located in one of our location in UK or Ireland.

Reporting to the Global Account Director, the Global Account Manager EMEA is responsible for the direct sale of Flex's services to targeted accounts, serving as the key customer point of contact and being accountable for customer satisfaction, while providing Flex management with insights to evaluate sales opportunities and drive strategic account growth across the EMEA region.

What a typical day looks like:

• In charge of GAM/Site handshake on FOL, searching items such as MOH movement, Forecast accuracy, VAM %, IDL/DL% of VAM etc.
• Manager delivering growth and maintaining a Sugar Pipeline.
• Ensures relationships management with Customer at executive / resolutions-making levels.
• In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
• Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
• Segment relationship management and information flow, developing growth through pan-Flex contribution.
• Manage contract renewals, changes, and maintenance.
• Hold up delivery Customer Satisfaction and Viewpoint scoring across all sites.
• In charge of improving communication and driving best practices across multi-sites.
• Ensures all client programs execute to contract, hitting key KPIs.
• Accountable E&O management / claims.
• In control of tracking risks on the business and reporting to Flex business accordingly.

The experience we’re looking to add to our team:

• Typically requires a Bachelor's degree or equivalent experience.
• Typically requires a minimum of 8 years of sales/account management experience.
• Flex sales CRM – Sugar; ViewPoint.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/Remote/HybridWork based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

BB97

Job Category

Sales - Marketing - Account Mgmt

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).