German Risk Administrator (part-time)

Zurich Insurance Company Ltd.; Dublin; Hybrid; EUR 30,000 - 42,000; Full time

Job summary

Zurich Life Assurance plc in Ireland is seeking a German Administrator for both full-time and part-time roles. The position focuses on processing, issuing and servicing risk policies, with a strong emphasis on New Business applications and servicing existing policies.

You will support customers and brokers with timely, accurate responses and document management. The role requires fluent German, excellent communication skills and the ability to manage diverse workloads.

Qualifications

• Fluency in German and strong communication skills.
• Excellent interpersonal and customer-focused approach.
• Strong time management and organisational abilities.
• High attention to detail and accuracy in processing.
• Solid computer/keyboard skills.
• Third Level Qualification in relevant area.
• Progress towards a professional qualification meeting Central Bank requirements.

Responsibilities

• Input and issue of Risk policies and post-issue processing of applications.
• Processing New Business applications for risk products and servicing of in-force business.
• Provide high quality on-demand services for customers and brokers.
• Deal with brokers and inquiries via mail, email and telephone.
• Issue letters, mails and documents to brokers.

Skills

Fluency in German

Interpersonal skills

Customer-focused

Organizational skills

Attention to detail

Computer skills

Education

Third Level Qualification in relevant area

Progress towards a relevant professional qualification (Central Bank Minimum Competency Requirements)

Job description

Zurich Life Assurance plc is looking for a German Administrator on a full time and part-time basis to be involved in the processing, issue and servicing of risk policies for Zurich.

Your Role

The role will heavily involve the processing of New Business applications of risk products and servicing of the in-force business. The candidate will need to provide a high quality on demand services for customers and brokers and can organise their own flow of work within the department. We are looking for a highly motivated individual with excellent German communication skills.

As an Administrator your main responsibilities will include, but not necessarily be limited to, the following:

• Ensuring that our customers come first is a key responsibility of the role
• Input and issue of Risk policies
• Post issue processing for insurance applications
• Dealing with broker and/or queries (via mail, email and telephone)
• Issuing letters, mails and Documents to Brokers

Skills and Experience

As an Administrator your skills and qualifications will include:

• Fluency in German
• The successful candidate will display excellent interpersonal and communication skills.
• You will be committed to achieving excellent customer outcomes.
• You will possess excellent organisational skills and display the ability to manage your time and workload as required, while displaying a flexible approach to your work and learning.
• You will be highly accurate in the daily processing that is completed.
• You will have good computer and keyboard skills.
• Third Level Qualification in relevant area
• Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.