German Client Services Administrator

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German Client Services Administrator, Dublin

Client:

Abrivia Recruitment Specialists

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

96e4e1f3d06d

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Position: German Client Services Administrator

Location: Dublin City

Benefits: Excellent benefits including Pension, Healthcare + Dental, 25 days annual leave, free parking on-site/ travel cost scheme, and more

Type: Permanent Position. (Hybrid working model, 2 days in office + 3 days WFH after 4 weeks training on-site)

Hours of Work: Monday – Friday only (flexible start from 8-9am). 40 hours per week

Abrivia Recruitment has an exciting opportunity within the financial services industry for a Client Services Officer with fluent German. This is an excellent opportunity to grow within a company and develop your career. In your role you will manage a portfolio of clients, providing administrative and interdepartmental support, and delivering high quality service. This is a fantastic opportunity for a candidate that feels comfortable in a client communication role, has excellent administration and attention to detail, strong organisation skills and excellent at multitasking.

Responsibilities of the Role:

• Ensure that excellent quality service is delivered
• Ensure all correspondence is dealt with in a timely manner
• Work towards SLA’s
• Attend meetings and take minutes as required
• Manage business contracts and renewal schedules
• Be committed to learning and developing extensive product knowledge
• Multitask on your daily workload
• Provide excellent customer service ensuring retention of clients and customer satisfaction

Requirements for the Role:

• Full fluency in English and German both verbal and written
• Previous experience in a customer-focused role
• Strong communication skills (verbal and written)
• Ability to work under pressure in a fast-paced environment
• Excellent multitasking and time-keeping skills
• Previous experience of working in an office environment preferable

If you are interested in this vacancy please apply via the link below to get in touch with Emily Mason.