General Manager

Musgrave Group Plc; Munster; On-site; EUR 90,000 - 120,000; Full time

Job summary

Musgrave Group Plc in Waterford is seeking a General Manager to oversee the MarketPlace Branch and regional operations. You will lead a senior team, shape growth and profitability, and drive customer-focused strategies across collect, delivered and online channels.

You will build strong relationships with foodservice and retail customers, manage pricing and costs, and ensure regulatory compliance while delivering exceptional service and sustainable performance for the group.

Qualifications

• 10+ years’ experience in a senior management position including management of a senior team.
• Experience of managing a large retail/wholesale business is essential.
• Previous exposure to IR negotiations at a senior level.
• Understands and is familiar with the grocery retail and/or foodservice markets.
• A proven track record of delivering commercial results in a fast moving business environment.
• Third level qualification – business or finance.
• Full clean driving licence.

Responsibilities

• Develop and implement growth and profit strategy for the MarketPlace region.
• Build strong influential relationships with foodservice and retail customers.
• Deliver profitable sales and grow customer loyalty.
• Ensure pricing decisions contribute to margin are managed within policy.
• Plan, agree and achieve branch budget targets.
• Manage debtors within policy guidelines and terms.
• Develop and implement cost-reduction initiatives to reduce branch operating costs.
• Maximise branch cash contribution through stock, capex and debtors.
• Achieve and improve all site operational KPIs and ensure compliance.
• Use management information systems to support decision making.

Skills

Senior management

Retail/wholesale experience

IR negotiations

Grocery/foodservice knowledge

Commercial results

Driving licence

Education

Business or Finance degree

Job description

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We`re proud to serve communities across Ireland and Spain, feeding one in three people every day through 19iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We`re committed to becoming the most trusted and sustainable business in Ireland, and we`re looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as a General Manager.

The General Manager is responsible for the overall operation of our WaterfordMarketPlace Branch and region, the main duties of this role include the following but not limited to:

What you’ll be doing:

• Work closely with wider Regional team to develop and implement the growth and profit strategy for the MarketPlace brand across collect, delivered and the online channel for the region.
• Build strong influential relationships with foodservice and retail customers to understand and meet their needs.
• Consistently deliver excellent service to customers, focusing on maximising profitable sales to the customers and growing the customer’s loyalty to Musgrave.
• Ensure that all pricing decisions, which contribute to margin, are managed within policy and are accounted for.
• Plan, agree and achieve, branch budgetary performance targets i.e sales, margin costs and profit.
• Manage debtors within debtor policy guidelines and agreed credit terms.
• Develop and implement effective cost reduction initiatives to reduce branch operating costs to agreed minimum effective level.
• Maximise branch cash contribution through effective management of stocks, capital expenditure and debtors.
• Achieve and improve all site operational KPIs (including store costs, standards, margin, availability, stock, profit, wastage, labour, mystery shopper)
• Implement best practice divisional and branch operational procedures and ensure full compliance within the branch with divisional standards.
• Effectively use management information systems at branch level to advance accurate analysis and support sound decision making.
• Ensure the branch is fully compliant with regulatory and statutory operating controls and SOPs.
• Develop and implement effective branch business development plans in line with collect business development objectives, ensure branch performance targets are met or exceeded.
• Ensure the branch has the manpower resources and skill sets required to enable the effective operation of the business whilst maximizing cost efficiencies.
• Ensure strong operational procedures are in place to manage and measure stock management i.e. shrinkage/loss.
• Build and sustain a high performing engaged team by providing clear direction, stretch targets, regular reviews to manage all levels of performance (proactively manage under performance and recognise and encourage high performance).
• Demonstrate the Musgrave leadership skills and values holding self and others accountable for meeting and exceeding objectives.
• Maximise the potential of team members to encourage and sponsor talent to ensure succession within the branch and across the Group.
• Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in most cost effective manner.
• Ongoing training and development of all colleagues .
• Communicate clearly and positively to engage all colleagues to ensure they understand their role in delivering the brand (business/branch objectives).
• Implement key employee development plans to ensure the development of the competencies required to support and sustain business growth and to ensure succession plans are in place for key roles.
• Implement all necessary regulatory and statutory training and induction programmes.
• Achieve all HR KPIs.
• Ensure the safety, health and welfare at work of your employees.
• Manage and conduct work activities in such a way as to ensure the safety, health and welfare at work of all employees.
• Manage and conduct work activities in such a way as to prevent any improper conduct or behaviour likely to endanger employees.
• Implement the safety, health and welfare measures necessary for protection of employees.

What we’re looking for:

Experience, Skills and Education:

The successful candidates will possess the following:

• 10+ years’ experience in a senior management position including management of a senior team.
• Experience of managing a large retail/wholesale business is essential.
• Previous exposure to IR negotiations at a senior level.
• Understands and is familiar with the grocery retail and/or foodservice markets.
• A proven track record of delivering commercial results in a fast moving business environment.
• Third level qualification – business or finance.
• Full clean driving licence

What we offer:

Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus: Be part of a company that values forward-thinking solutions

Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.