Gate Concierge

Adare Manor; Cork; On-site; EUR 25,000 - 35,000; Full time

Job summary

Adare Manor, a premier luxury hotel, is seeking a Gate Concierge to be the first welcoming face for guests. This vital role requires strong interpersonal skills to manage traffic access and ensure an exceptional guest experience. Candidates must be immaculately presented and fluent in English, passionate about providing outstanding service.

Benefits

Exceptional working environment

Development opportunities

State of the art equipment

Competitive pay & benefits

Qualifications

• Naturally warm and engaging demeanor.
• Immaculately presented and well-groomed.
• Ability to converse clearly with guests.

Responsibilities

• Be the initial welcoming face onto the Adare Manor Resort.
• Manage two directional access at the entrance.
• Handle delicate situations with sensitivity and respect.
• Provide Resort information and respond to guest queries.

Skills

Interpersonal Skills

Fluent English

Job description

At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the prestigious Forbes Five-Star rating, and honoured with Michelin's highest distinction-3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.

We are now recruiting for a Gate Concierge to join our team.

Gate Concierge is the initial welcoming face onto the Adare Manor Resort. He/she will be the first impression that the guests will have as they enter the Resort. Therefore, it is critical that this person is both friendly and engaging with a naturally warm and welcoming personality - the ideal candidate needs to have a good name and face recognition, relate names to people whilst at the same time manage two directional access. Combined with the warm welcome is managing Resort traffic access/egress activity - strong interpersonal skills, ability to handle delicate situations at the entrance gate with sensitivity and in a respectful manner is essential for this role.

The ideal candidate should be immaculately presented, well-groomed and be able to converse clearly in fluent English.

Front of House Team is the heartbeat of the hotel - they are one of the first to welcome guests to Adare Manor, they are the 'go to' team for all Resort information and knowledge and respond to guest queries throughout - their professional attention to minutest of details helps ensure that guest's stay is a seamless one.

We are looking forward to speaking with naturally warm and engaging candidates with a strong drive to always 'go beyond' to ensure that the guest experience is superb.

We offer an exceptional working environment, development opportunities that are beyond everything, state of the art equipment as well as very competitive rates of pay & benefits.