FS Business Consulting - Customer Business Transformation - Senior Consultant - Dublin

Ernst & Young Advisory Services Sdn Bhd; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A global consulting firm seeks a Senior Consultant for its Dublin office. The role involves business transformation, collaborating with clients to improve operations and design strategies. Candidates should have at least 3 years of relevant experience and a degree. The firm offers competitive pay and diverse benefits, including flexible working arrangements and career development opportunities.

Benefits

Pension

Discounted Health Insurance

Free Gym Membership

Hybrid Working

Maternity & Paternity Leave

Qualifications

• Minimum of 3 years experience in delivering change.
• Experience working on major transformation programmes preferred.
• Ability to quickly grasp complex business problems.

Responsibilities

• Conduct workshops with stakeholders to gather business requirements.
• Support clients in understanding their business processes.
• Stay updated with Financial Service industry trends.

Skills

Problem-solving ability

Strong communication skills

Organizational skills

Project management

Ability to work under ambiguity

Education

Degree qualified

Tools

PowerPoint

Excel

Job description

Location: Dublin 2

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

FS Business Consulting – Business Transformation - Customer (Strategy, Operations, Digital and Customer Experience) – Senior Consultant - Dublin

General Information

Location: Dublin

Available for VISA Sponsorship: Yes

Business Area: Customer & Business Transformation

Contract Type: Full-Time – Permanent

EY is in a great place today. We’re helping more clients, in more places, tackle more of their toughest challenges than ever before. The exceptional career experience you’ll have at EY will be unlike any other because of our exceptional and diverse people.

We offer a broad range of experiences that enable our people to grow professionally in a personalised way, while fostering a culture of global teaming and integration.

Your Key Responsibilities:

• Strong understanding of core business operations gained through involvement/ delivery of projects across areas such as strategy, operating model design, customer experience design, lean process improvement, organisational design and transformation design and delivery
• Exceptional problem-solving ability including logical reasoning, creative thinking and the ability to untangle complex issues for improving existing business processes and workflows
• Understand EY’s service offerings and actively support in delivering across our range of services
• Partner with our clients to understand their business objectives, processes, and pain points, and translate them into comprehensive functional requirements
• Conduct workshops and interviews with key stakeholders to gather and document business requirements, process flows, use cases, and user stories
• Ability to communicate complex ideas effectively, both verbally and in writing
• Highly organised and able to multitask to consistently deliver high-quality deliverables on time
• Helping to shape creative and innovative solutions to address client issues
• Communicating effectively with the EY engagement team, the client and internal and external stakeholders, as required
• Working confidently with clients, to support building believed relationships
• Stay abreast of latest Financial Service industry trends to drive innovation

Skills and Attributes for Success

To qualify for the role, you must have:

• Degree qualified and have relevant professional experience; experience working on major transformation programmes is preferred.
• Have ability to deal with ambiguity and uncertainty
• Ability to quickly grasp complex business problems and develop appropriate solutions
• Minimum of 3 years in delivering change
• Be experienced of full project lifecycle from concept through to implementation
• Understanding of trends and implications on the Financial Services industry
• Be adept at overcoming issues and barriers
• Be professional, quickly establishing personal credibility
• Have strong personal impact and resilience and be able to influence clients and stakeholders to gain support for major changes and key decisions
• Strong verbal and written communication, with experience in presenting to stakeholders

Ideally, you will also have

• Previous experience in Consulting or relevant industry experience in a Financial Institution
• Strong academic record including a relevant third level qualification
• Strong analytic and workshop facilitation skills
• Proven experience in developing structured presentations using PowerPoint and analytic skills using Excel
• Lean six sigma qualification is an advantage
• Project Management and/or Agile certification is an advantage

What we look for

• Someone who is passionate about reaching their full potential and excelling in their career
• Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life
• Someone who enjoys working as part of a community which values integrity, respect, teaming, and inclusiveness

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Discounted Health Insurance
• Web Doctor – Free unlimited online GP Consultations for you and your family
• The purchase of additional annual leave
• Hybrid Working
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Recognition Awards
• Cash incentives for Referrals
• Tech MBA paid by EY
• Wellness rooms available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.

We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY.

We believe that the highest-performing teams maximize the power of different perspectives and backgrounds.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.