Front Desk & Client Services Coordinator

DRIMNAGH COMMUNITY DEVELOPMENT GROUP LIMITED; Dublin; On-site; EUR 25,000 - 33,000; Full time

Job summary

DRIMNAGH Community Development Group Limited is seeking an Office Administrator to support daily reception and admin tasks at our Dublin office. You will handle switchboard duties, schedule appointments, manage documents, and assist staff with data entry and filing systems.

Accredited training will be provided to support career development, and you will work closely with the Service Delivery Manager to ensure efficient office operations and client liaison.

Qualifications

• Experience in reception and admin tasks preferred.

Responsibilities

• Switchboard operation; answer phones and record details for follow‑up consultation with MABS staff.
• Photocopying and scanning documents into electronic files.
• Deal directly with clients at reception and manage appointments.
• Undertake MABS client assessment.
• Operate new appointment system in collaboration with MABS staff.
• Support staff in interview rooms as required.
• Input information into MABS data collection systems.
• E‑filing client records.
• Check the [e-mail] email account.
• Log incoming and outgoing post and scan incoming post to relevant staff members, maintaining records.
• Report social policy issues to the Service Delivery Manager.
• Prepare mail shots, record and collect customer feedback (surveys, comment cards, etc.).
• Assist and support the Service Delivery Manager with office work.
• Perform any additional duties assigned by the Service Delivery Manager.

Job description

DRIMNAGH Community Development Group Limited is seeking an Office Administrator to support daily reception and admin tasks at our Dublin office. You will handle switchboard duties, schedule appointments, manage documents, and assist staff with data entry and filing systems.

Accredited training will be provided to support career development, and you will work closely with the Service Delivery Manager to ensure efficient office operations and client liaison.