Forever New, Concession Manager, Full Time, Permanent

Brown Thomas Arnotts; Dundrum; Presencial; EUR 42.000 - 54.000; Jornada completa

Descripción de la vacante

Forever New seeks a Concession Manager for the Brown Thomas Dundrum store. You will lead a busy concession, drive sales, and coach the team to deliver exceptional service and store standards.

You will manage rosters, monitor performance, and ensure visual merchandising reflects current fashion trends. A passion for developing people and delivering results is essential.

Formación

• Retail store management experience is required.
• Ability to meet sales, wage, and shrinkage targets.
• Experience coaching and leading teams.
• Exposure to performance management processes.
• Strong communication with a customer-service focus.
• Experience creating rosters and managing schedules.
• Visual merchandising capability.
• Solid understanding of fashion and trends.

Responsabilidades

• Lead the Forever New concession store at Brown Thomas Dundrum and drive store performance.
• Coach and develop the store team to maximise sales and customer service.
• Manage rosters, performance, and visual merchandising standards.
• Communicate effectively with staff to maintain a buzzing, customer-focused environment.

Conocimientos

Store leadership

Sales target delivery

Coaching & development

Performance management

Customer service

Roster management

Visual merchandising

Fashion trend awareness

Descripción del empleo

GET TO KNOW US

Forever New is a fast-growing international fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Australia to the world.

KNOW THE ROLE

You will thrive in a busy environment and be an experienced, inspirational leader! As Concession Manager, you will be responsible driving the Forever New concession store in Brown Thomas Dundrum. In return for your passion and outstanding performance across all key performance indicators, you will be rewarded with the opportunity to grow your career within a fast growing, Australian owned brand.

To succeed in this role, you must be motivated by driving sales and creating a team environment that is buzzing with excitement. Being passionate about your people, you will provide your team with training and development to further their individual growth and maximise the stores performance.

Know What We’re Looking For

• Retail store management experience is a must!
• Proven ability to achieve sales, wages, and shrinkage targets
• Passion for coaching and leading teams
• Exposure to performance management
• A strong communicator with a focus on customer service
• Effective roster management
• Previous visual merchandising ability
• Understanding of fashion and trends

Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.