Floor Manager

Musgrave Group; Waterford; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

Musgrave is seeking a Floor Manager for the Waterford MarketPlace to lead the foodservice and retail departments, driving sales, margins and stock availability. You will manage stock-takes, cycle counts, and ensure profitable customer partnerships across the region.

The role requires 5+ years in a retail/wholesale management position, strong stock-management skills, and a track record of delivering commercial results in a fast-paced environment.

Qualifications

• 5+ years experience in a management position in a retail/wholesale business.
• Understands and is familiar with the foodservice market.
• Proven track record of delivering commercial results in a fast moving business environment.
• Strong experience of stock management (stock-takes), cycle counting and on-shelf availability analysis.

Responsibilities

• Day to day management and development of the foodservice and retail departments to achieve target sales and margin.
• Manage stock-takes, cycle counts and on-shelf availability with daily gap analysis.
• Build influential relationships with customers to understand their needs and grow loyalty.
• Deliver profit targets for assigned customers and monitor costs and budgets.
• Lead a high-performing team with clear directions, reviews and development.

Skills

Leadership

Stock management

Budgeting

Customer focus

MS Office

Job description

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We`re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We`re committed to becoming the most trusted and sustainable business in Ireland, and we`re looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as Floor Manager in our Waterford MarketPlace.

Role Purpose:

Day to day management and continuous development of the foodservice and retail departments. This role is responsible for achieving target sales, margin, range compliance, wholesale excellence standards execution, compliance and replenishment. This role also has responsibility for the profitability of assigned customers in the respective region.

Key responsibility also includes stock management (management of stock-takes), cycle counting and managing of on shelf availability through daily gap analysis.

Role Scope:

Responsible for sales, margin, costs, range, execution, replenishment, picking and compliance within the foodservice department.

What you’ll be doing:

Roles and responsibilities:

Areas of Responsibilities:

• Work closely with wider Regional team to develop and implement the growth and profit strategy for the MarketPlace brand across collect, delivered and the online channel for the region.
• Build strong influential relationships with customers to understand and meet their needs.
• Consistently deliver excellent service to customers, focusing on maximising profitable sales to the customers and growing the customer`'s loyalty to Musgrave.
• Deliver all in profit target for assigned customers list.

- Wholesale Excellence

• Consistently achieve and improve all operational KPI`s (Store Costs, store standards, availability, wastage, labour, mystery shopper etc), achieve all H&S, HACCP and SOP audits
• Achieve full compliance on all Standard Operating procedures
• Lead all colleagues by demonstrating excellence in the consistent delivery of company standards
• Regularly monitor and evaluate performance and standards and take relevant and necessary actions to achieve results
• Ensure that all pricing decisions, which contribute to margin, are managed within policy and are accounted for.
• Plan, agree and achieve, department budgetary performance targets i.e sales, margin, costs and profit.
• Manage debtors within debtor policy guidelines and agreed credit terms.
• Manage department resources to ensure maximum efficiencies and within labour budget.
• Maximise branch cash contribution through effective management of stocks, capital expenditure and debtors.

People

• Build and sustain a high performing engaged team by providing clear direction, stretch targets, regular reviews to manage all levels of performance (proactively manage under performance and recognise and encourage high performance)
• Demonstrate the Musgrave leadership skills and values holding self and others accountable for meeting and exceeding objectives. Maximise the potential of team members to encourage and sponsor talent to ensure succession within the branch and across the Group
• Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in most cost effective manner
• Ongoing training and development of all colleagues

-Health & Safety

• Ensure total awareness of legislative requirements and company policy and procedure with regard to Health and Safety, Environmental Health and legal considerations of the food environment
• To make oneself aware of the total layout of the depot including fire / emergency exits
• To make oneself fully aware of the company handbook, policies and procedures and adhere to all rules at all times
• To ensure good housekeeping practices are used at all times
• Maintain all required records

What we’re looking for:

Experience required:

• 5 + years experience in a management position in a retail/wholesale business is essential
• Understands and is familiar with the foodservice market.
• A proven track record of delivering commercial results in a fast moving business environment
• Strong experience of stock management (management of stock-takes), cycle counting and managing of on shelf availability through daily gap analysis.

Skills required:

• Excellent business acumen and numerical ability with an understanding of commercial sensitivities
• Leadership skills with the ability to lead, direct, develop and manage a team.
• Standards and KPI focused.
• Honesty, integrity and openness.
• Strong personality and good degree of resilience.
• Strong problem-solving focus.
• Capacity to manage a varied workload.
• Ability to be flexible and adaptable in management style.
• Diplomacy.
• Proficient in MS Office.

What we offer:

Career Development:

With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment:

Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus:

Be part of a company that values forward-thinking solutions

Community Focus

Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy

Join a company with a long-standing commitment to community and innovation

Musgrave is an equal opportunities employer.We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know