Flight Operations Manager – Orlando, FL

Aviation Recruiting, LLC.; Inch; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Flight Operations Manager to lead a world-class flight operations branch. This pivotal role emphasizes quality flight training, customer service, and safety. The ideal candidate will manage a team of skilled flight instructors and corporate pilots, overseeing daily operations and ensuring compliance with regulations. You will be responsible for budget management and driving improvements in service performance. If you have a passion for aviation and a strong leadership background, this is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

401(k) Plan with dollar-for-dollar match

Employer-Paid Group Term Life Insurance

Short- and Long-term Disability Insurance

Qualifications

• Two years of recent flight training & operations management required.
• Strong management and customer service skills are essential.
• 3000 hours of total flight time preferred.

Responsibilities

• Lead a team of flight instructors and manage flight operations.
• Ensure compliance with FAA regulations and company standards.
• Manage the flight operations budget and improve customer relationships.

Skills

Flight Operations Management

Customer Service

Leadership

Interpersonal Skills

Problem Solving

Education

Two years of flight training & operations management

Leadership experience

Teaching experience in aircraft

Tools

FAA Certified Flight Instructor w/ Instrument (CFII)

FAA 1st or 2nd class medical

Job description

PLEASE NOTE: Please do not apply if you require visa sponsorship. This position requires the candidate be able to work in the U.S.WITHOUTthe need for visa sponsorship!

This is a full time/direct hire position offering a competitive salary with full benefits package.

Job Title: Flight Operations Manager

Job Summary:

The Flight Operations Manager’s primary responsibility is to lead a world-class flight operations branch at the company. With an emphasis on quality flight training, the employer, world-class customer service, flight safety, and standardization. The Flight Operations Manager will be responsible for establishing and leading a team of highly capable flight instructors, corporate pilots, and support staff. The Flight Operations Manager will report to the Executive Director of the company’s Orlando & Kissimmee and will assist in the development of business plans, annual budget, and revenue forecast and establishing resource requirements. Flight training, corporate flight department, aircraft management, managerial experience, relevant flight instruction, and pilot experience are required.

Supervisory Responsibility:

• Flight Instructors
• Flight Logistic Coordinators
• Company Coordinators

Job Duties and Responsibilities (Essential Functions):

• Guide and empower the team to meet departmental goals: Driving an environment of constant improvement, exemplary customer service, flexibility in resolving problems while uniting a team to achieve set goals and deliverables in accordance with the company’s Aircraft’s mission statement and service essentials.
• Manage and oversee flight operations for the assigned location, ensuring the smooth day-to-day execution of the flight line and ramp.
• Manage and be responsible for the assigned flight operations budget: making timely financial decisions that improve the company’s Aircraft’s interests and strengthen customer relationships. This includes auditing monthly spending and ensuring stipulated revenue goals are met.
• Effectively work with other the company’s Aircraft departments to meet and surpass customer expectations and department and company goals and objectives.
• Resolve flight line and training challenges and/or escalate to the Director or another applicable leader as necessary.
• Work closely with the Assistant Chief and Content Development team to ensure all processes, procedures, training materials are up-to-date, accurate, and effective.
• Ensure operations are in compliance with the Flight Operations Manual, FAA regulations, and guidance from the Chief Pilot.
• Act as pilot in command and flight instructor in the company’s aircraft in accordance with the company’s Aircraft’s Flight Operations Manual and applicable regulations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Two years of recent flight training & operations management in the military, part 142/141 or standardized 61 flight school – required
• Two years of leadership experience that includes the direct oversight of flight operation and training staff – required
• Recent teaching experience in aircraft – required
• Flight experience under IFR, congested airspace, mountain flying, extensive IMC, and night experience – required
• Teaching experience in Cirrus SR2X Series or SF50 model aircraft – preferred
• Recent teaching experience in advanced General Aviation Glass Cockpit – preferred
• 3000 hours of total flight time – preferred
• 2000 hours acting as instructor – preferred
• 500 hours CSIP – preferred
• Strong management, customer service, and interpersonal skills – required
• Ability to effectively work with other departments and outside vendors – required
• Willingness to travel as necessary in support of company’s Aircraft’s Flight Operations Department – required

Ensures Exceptional Customer Service:

• Energizes the company’s Service Essentials
• Strives to improve service performance.
• Anticipates guests’ needs and responds promptly.
• Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Manages Complexity – Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems.
• Decision Quality – Makes good and timely decisions that keep the organization moving forward
• Builds Effective Teams – Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
• Ensures Accountability – Holds self and others accountable to meet commitments
• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Courage – Steps up to address difficult issues, says what needs to be said.

Certificate or Licensures:

• FAA Certified Flight Instructor w/ Instrument (CFII) required
• FAA 1 st or 2 nd class medical required
• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Location: Florida, United States
• Categories: Operations / Management, Pilot
• Contract Type: Full Time

Contact Information

• Call:[phone]
• Fax:[phone]

Address:
Aviation Recruiting, Inc.
1845 Town Center Boulevard, Suite 350
Fleming Island, FL 32003