Flagship Store Senior Floor Manager — Lead & Elevate Service

JD Sports Fashion; Munster; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Bike Discount scheme

Discounted Gym membership

Personal development opportunities to

Access to Apprenticeships and accred

Job summary

JD Sports in a flagship store is seeking a Senior Floor Manager to drive operational excellence and commercial results. You will lead from the front, motivate your team, own floor performance, and deliver exceptional service every shift in a premium JD environment.

Collaborate with store leadership to push ambitious sales targets, elevate customer engagement, and maintain a best-in-class retail atmosphere. The role requires hands-on leadership, strong commercial awareness, and a commitment to

Qualifications

• Experience managing teams in fast-paced retail or customer-facing settings.
• Proven leadership and team development abilities.
• Strong communication and customer-resolution skills.
• Deep understanding of store operations and performance drivers.
• Attention to detail to maintain premium flagship standards.

Responsibilities

• Lead the shop floor to deliver exceptional JD service standards, ensuring a premium customer experience at all times.
• Drive strong commercial performance through effective merchandising, stock management, and team motivation.
• Take ownership of the store's key performance indicators, ensuring consistent progress and strong overall results.
• Support smooth day-to-day operations, including opening and closing routines, cash processes, audit compliance, stock accuracy, and cost control.
• Recruit, train, coach, and develop colleagues, building a high-performing, engaged, and customer-focused team.

Skills

Leadership

People management

Customer service

Store operations

Attention to detail

Job description

JD Sports in a flagship store is seeking a Senior Floor Manager to drive operational excellence and commercial results. You will lead from the front, motivate your team, own floor performance, and deliver exceptional service every shift in a premium JD environment.

Collaborate with store leadership to push ambitious sales targets, elevate customer engagement, and maintain a best-in-class retail atmosphere. The role requires hands-on leadership, strong commercial awareness, and a commitment to