Field Technician - TV Metering & Home Installations (Ireland)

Fifty5Blue; Dublin; Hybrid; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Company car

Fuel card

Job summary

Fifty5Blue is expanding its Ireland operations to deliver Television Audience Measurement services across the country. The role involves visiting panel homes, installing metering equipment, and ensuring high-quality data collection daily.

Based in Ireland, you will travel regionally, work from home when appropriate, and support a flexible field team. A company car is provided along with a fuel card; driving licence with few points is required. Weekend work may be required.

Qualifications

• Excellent relationship building with internal partners and panellists.
• Innovative mindset with a continuous improvement attitude.
• Polite, professional customer service and problem solving skills.
• Team player who can help others when needed.
• Able to work autonomously in a remote field role.
• Understanding of TV and peripheral tech is a plus.
• Experience working in domestic environments is beneficial.
• Must have a full driving licence with minimal points.
• CRB check documentation may be required.
• Occasional weekend work may be required.

Responsibilities

• Install and maintain metering equipment and software in panel homes.
• Provide outstanding customer service and represent Fifty5Blue positively.
• Educate panel members on proper use and care of equipment.
• Coordinate with Ops to meet SLAs and deadlines.
• Troubleshoot issues as they arise and log findings.
• Liaise with Panel Service to ensure efficient panellist service.
• Log and report panel home activity accurately.
• Assist in stock management of metering equipment.

Skills

Communication

Innovation

Customer service

Collaboration

Autonomous work

TV technology

Domestic environments

Driving licence

CRB check

Weekend work

Tools

Metering equipment

Job description

Fifty5Blue is expanding its Ireland operations to deliver Television Audience Measurement services across the country. The role involves visiting panel homes, installing metering equipment, and ensuring high-quality data collection daily.

Based in Ireland, you will travel regionally, work from home when appropriate, and support a flexible field team. A company car is provided along with a fuel card; driving licence with few points is required. Weekend work may be required.