Field Service Technician (Monaghan, Ireland)

Astanor; Monaghan; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Competitive salary & bonuses

Health, dental, vision

Healthcare spending account

Professional development

Flexible hours

Collaborative, innovative environment

Zusammenfassung

4AG Robotics is seeking a Field Service Technician to deploy, support and optimize cutting‑edge robotic systems on farms worldwide. You will be hands‑on at customer sites, diagnosing issues and performing preventive maintenance to ensure peak performance.

You will train customers and farm staff, collaborate with the engineering team to improve reliability, and travel internationally as needed. A strong robotics background and a customer‑facing mindset are essential for success in this role.

Qualifikationen

• Certification in robotics, mechatronics, engineering or related field.
• Hands‑on field experience with robotics or agricultural systems.
• Strong troubleshooting across mechanical, electrical and software domains.
• Excellent communication and customer service abilities.
• Experience with automation systems, PLCs or industrial controls is highly desirable.
• Ability to travel internationally and work in variable indoor/outdoor environments.
• Valid driver’s license and passion for advanced technology.

Aufgaben

• Install, configure, and calibrate robotic systems at customer sites.
• Diagnose and repair mechanical, electrical, and software issues.
• Provide on‑site and remote technical support to maintain system operation.
• Train customers and farm staff on operation and maintenance.
• Collaborate with engineering to improve reliability and serviceability.
• Document all service activities and develop preventive maintenance plans.
• Manage tools, spare parts, and consumables for efficient service work.
• Support field trials of new equipment and prototypes, provide feedback.
• Build strong customer relationships and act as a trusted advisor.
• Follow safety protocols and industry standards on farms.

Kenntnisse

Robotics/Mechatronics cert

Field experience in robotics

Troubleshooting

Communication skills

Automation/PLC experience

Willing to travel internationally

Driver's license

Ausbildung

Robotics/Mechatronics/Engineering cert

Tools

PLC systems

Industrial controls

Jobbeschreibung

About Us

At 4AG Robotics, we’re wired for solving tough problems - and mushroom harvesting with robots is about as tough as it gets. We solve the critical labour shortage for farms by building robots that pick, trim and pack mushrooms.

We are a team of builders that like to move fast and embrace the uncertain process of innovation - because every breakthrough comes with a few mistakes along the way. Our robots are already working on six of the world’s largest mushroom farms - and this is just the beginning.

If you love tech, thrive on innovation, and have a passion for building and bringing it to life in the real world in a commercial space, you’ll find your spot here. Join us and help reshape the future of farming with grit, brains, and a team that actually gets things done.

The Opportunity

As a Field Service Technician at 4AG Robotics, you’ll be at the forefront of transforming modern agriculture through robotics and automation. This is a hands‑on, impactful role where you’ll travel to farms to deploy, support, and optimize cutting‑edge robotic systems that directly improve efficiency and productivity for growers around the world. If you enjoy problem‑solving, working with advanced technology, and building strong customer relationships, this opportunity offers a unique and rewarding challenge.

What You’ll Do

In this role, you will be responsible for ensuring our robotic systems perform at their highest level in real-world environments. Your work will include:

• Installing, configuring, and calibrating agricultural robotic systems at customer sites.
• Diagnosing and repairing complex mechanical, electrical, and software issues.
• Providing both on‑site and remote technical support to maintain seamless system operation.
• Training customers and farm staff on system operation, maintenance, and best practices.
• Collaborating closely with the engineering team to drive improvements in reliability and serviceability.
• Documenting all service activities and developing preventive maintenance plans.
• Managing tools, spare parts, and consumables to support efficient service work.
• Supporting field trials of new equipment and prototypes, and sharing meaningful feedback.
• Building strong customer relationships and acting as a trusted technical advisor.
• Following all safety protocols and industry standards while working on farms.

What Success Looks Like

Success in this role means:

• Robotic systems are installed and maintained to the highest standard, minimizing downtime.
• Customers feel supported, confident, and well‑trained in using their systems.
• Issues are diagnosed quickly and resolved effectively, whether on‑site or remotely.
• Clear and accurate documentation enables repeatable, high‑quality service.
• Feedback from the field helps improve product performance and customer experience.
• You represent 4AG Robotics professionally, strengthening trust and long‑term customer relationships.
• You adapt to diverse farm environments and travel requirements with professionalism and safety in mind.

What You Bring

You’ll thrive in this role if you have:

• Certification in robotics, mechatronics, engineering, or a related technical field.
• Hands‑on field experience, ideally with robotics or agriculture systems.
• Strong troubleshooting skills across mechanical, electrical, and software domains.
• Excellent communication and customer service abilities.
• Experience with automation systems, PLCs, or industrial controls (highly desirable).
• The ability to travel internationally and work in variable indoor/outdoor environments.
• A valid driver’s licence and a passion for working with advanced technology.

Why This Role Matters

Field Service Technicians are essential to the success of 4AG Robotics’ mission to modernize and support global agriculture. You are the face of the company in the field, ensuring our systems deliver real value to growers, keeping operations running smoothly, and providing insights that help shape the future of our technology. Your work directly impacts customer satisfaction, product performance, and the advancement of automation in one of the world’s most important industries.

Benefits

• Competitive salary and performance-based bonuses
• Access to extended health, dental and vision care, and an annual healthcare spending account
• Professional development opportunities
• Flexible work hours. We value your time. We support work‑life integration that focuses on delivering results, not completing a timesheet. We flex to get the job and life done.
• Collaborative, fun, and innovative work environment

What We Believe

If you’re the type who likes to take chances, move at speed, and see your ideas come to life, you’ll feel right at home here. At 4AG, we’re not big on rules for the sake of rules - we’d rather trust you to make bold calls, keep it real with your team, and turn imagination into something game‑changing. This isn’t a place to play it safe; it’s a place to build, break, fix, and build again - while having a great time doing it.