Facility Manager

CyrusOne; Drogheda; On-site; EUR 85,000 - 120,000; Full time

Job summary

CyrusOne is seeking a Data Center Operations Manager to lead daily operations of critical facilities, environmental controls and support services in a high-availability setting. You will supervise cooling and electrical systems, drive maintenance programs and ensure timely communication with customers on environmental issues.

Ideal candidates have extensive experience in data center environments, strong leadership and project-management skills, and familiarity with building automation and

Qualifications

• Extensive experience in high availability environments (data centers, manufacturing, hospitals).
• Experience with electrical/mechanical equipment operation and maintenance.
• Ability to develop and document procedures and train personnel.
• Strong oral and written communication skills and leadership abilities.

Responsibilities

• Manage day to day operations of cooling and electrical systems.
• Troubleshoot critical infrastructure using test equipment and monitoring tools.
• Develop and implement maintenance schedules for infrastructure and facilities.
• Coordinate with Operations and Sales to communicate environmental issues to customers.
• Oversee access control, security coordination and incident post mortems.
• Maintain asset tracking and manage subcontractor agreements.
• Participate in 24x7x365 rotation and support customer implementations.

Skills

Data center operations

Electrical systems

Mechanical systems

Maintenance planning

Project management

Leadership

Communication

Building automation

Energy audits

Troubleshooting

Education

Bachelor’s Degree in Computer Science, Engineering or Facilities Management

Tools

AutoCAD

Visio

Trane Tracer Summit

PowerLogic

Job description

The Data Center Operations Manager is responsible for ensuring optimal performance of data center and facility environments, systems and personnel, as well as, the daily over-site and guidance for administrative and maintenance functions.

Essential Functions

Environmental Management

• Manage day to day operations of cooling (production & distribution) and electrical systems
• Troubleshoot issues related to the critical infrastructure using test equipment, observation and automation, monitoring and control applications
• Proactively develop and implement maintenance activities to include both critical infrastructure and general maintenance of the physical plant (appearance)
• Work with Operations and Sales leadership to assure all environmental issues are handled and communicated correctly to the customer
• Report on all SLA required activities

Capacity Management

• Maintain current status and future status reporting on all capacity thresholds within the facility

Access Management

• Work with Security Manager to assure all access points are monitored and controlled
• In conjunction with Security Manager, manage all security issues to resolution and conduct post mortems

Building Management

• Management of the building and its related services such as janitorial, grounds, plumbing, fuel, phone systems, etc.
• Manage all sub-contractor agreements to maintain the facility
• Operation and maintenance of cable plant and fiber entrance, raised floor systems, automation and control systems, fire detection and suppression systems and security systems
• Develop and document operational standards, maintenance schedules, training and testing procedures, emergency contacts, inventory requirements and vendor relationships

Environmental Services Management

• Set up and maintain environmental monitoring solutions for all managed facilities
• Work with Operations to assure monitoring is in place for delivered services

Asset Management

• Management of asset tracking processes and systems

Support of Customer Implementations

• Work with Implementation Manager to assure a smooth implementation process for the customer
• Review and close tickets
• Design and create service delivery procedural manual
• Oversee training and development process for service delivery group
• Participate in 24 X 7 X 365 rotation

Minimum Requirements

• Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintenance including, but not limited to, Caterpillar generator sets, Square D paralleling gear, MGE UPS systems, Trane Chiller plants and pumps, smoke detection systems and fire alarm systems
• Cable plant design and management
• Experience with building automation, monitoring and control systems (i.e. Trane Tracer Summit, SquareD PowerLogic, Caterpillar/ISO Power Lynx and Eaton Foreseer)
• Energy audits
• Project management
• AutoCad & Visio a plus
• Knowledge of building automation, monitoring and control systems including Trane Tracer Summit, SquareD PowerLogic, and Caterpillar/ISO Power Lynx
• Energy audits
• Ability to work well with all facility personnel and delegate tasks appropriately
• Strong customer service skills
• Excellent oral and written communication skills
• Ability to develop and document procedures and train other personnel
• Must be able to work with people at all levels internally and within the customer environment
• Must be able to work in a team environment
• Strong analytical and problem-solving skills
• Ability to work under pressure and manage multiple concurrent priorities
• Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
• Strong Leadership skills and capabilities

Experience/Skills

• 5+ years technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment

Education

• Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work-related experience for degree

Certifications

• Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities-based certification preferred

U.S. Citizenship may be required for this position pursuant to a government contract requirement and/or for security clearance reasons.

5+ years technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment

Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work-related experience for degree

Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities-based certification preferred

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.