Facilities Technician: Handywork, IT Setup & Moves

Jones Lang LaSalle Incorporated; Dublin; On-site; EUR 32,000 - 52,000; Full time

Job summary

Jones Lang LaSalle (JLL) Dublin is seeking a hands-on facilities/helpdesk technician to support day-to-day operations at our Dublin site. You’ll manage helpdesk requests, assist with small works, and maintain health and safety standards while coordinating with the facilities team.

With 3+ years’ experience, DIY skills, carpentry and basic electrical knowledge, you’ll excel in a fast-paced environment and contribute to reliable building operations and client satisfaction.

Qualifications

• Minimum 3 years of experience including good DIY skills with some carpentry skills and basic electrical knowledge.
• Minimum leaving certificate education with problem-solving and decision-making abilities.
• Excellent verbal and written communication skills with spreadsheet and word processing proficiency.
• Customer-focused approach with assertive communication style and cultural awareness and sensitivity.
• Experience dealing with helpdesk requests and trouble ticket systems.
• Understanding of health and safety requirements with ability to work safely and carry out risk assessments.
• Knowledge of PPE requirements and emergency evacuation procedures.

Responsibilities

• Handle helpdesk requests and answer trouble tickets while assisting IT support with new hire equipment setup on desks.
• Perform small works including painting, locks, handles, door closers, plumbing, electrical, carpentry, deliveries, and collections.
• Complete general janitorial duties including unblocking toilets, rubbish removal, and replacing defective light bulbs.
• Manage internal moves and churns while understanding and complying with site health and safety requirements at all times.
• Wear suitable PPE where required and understand all risks associated with undertaken tasks while carrying out relevant risk assessments.
• Conduct building fabric audits and support BOC and facilities team while maintaining BMS/system knowledge.
• Collate monthly utility meter readings and assist security personnel on occasion as needed.

Skills

DIY skills

Carpentry

Electrical knowledge

Health & safety

Helpdesk experience

Trouble ticket systems

Communication

Risk assessments

Education

Leaving certificate

Tools

BMS (Building Management Systems)

IT equipment setup

Job description

Jones Lang LaSalle (JLL) Dublin is seeking a hands-on facilities/helpdesk technician to support day-to-day operations at our Dublin site. You’ll manage helpdesk requests, assist with small works, and maintain health and safety standards while coordinating with the facilities team.

With 3+ years’ experience, DIY skills, carpentry and basic electrical knowledge, you’ll excel in a fast-paced environment and contribute to reliable building operations and client satisfaction.