Overview
We at the Glashaus Hotel have an exciting opportunity for a F&B Assistant to join our growing & dynamic team. This is your chance to grow your skillset and join a hardworking, energetic team, apply with your CV today!
Benefits
- Free Onsite Parking
- Subsidized Team Member Lunches
- Discounted Rates for friends and family at Comer Group Ireland Hotels, Spa & Leisure Facilities, and Restaurants
Duties & Responsibilities
- Maintain responsibility for the Restaurant, Bar, Events and areas of work relating to food and beverage.
- Ensure all customer and guest expectations are exceeded.
- Carrying out day to day duties such as cleaning, organising and maintaining all food and beverage areas, ensuring the property is presentable at all times.
- Engage in teamwork.
- Demonstrate initiative and work towards continuous improvement.
- Demonstrate a complete knowledge of menu items.
- Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive sell to guests.
- Ensure guest complaints are consistently resolved in a prompt and efficient manner and brought to the attention of the manager on duty.
- Work to maximise guest service and increase positive feedback.
- Work with management to ensure the food and beverage areas are well maintained.
- Ensure compliance with all established standards, policies and procedures across all operations relevant to the role.
- Ensure all transactions are completed through the POS systems correctly.
- Practice effective stock control in accordance with set guidelines - date rotation of stock.
- Ensure all operational checklists for the bar are completed on an hourly, daily or weekly basis as set out by management.
- Ensure any customer query is dealt with and forwarded to all relevant parties where required.
- Maintain immaculate presentation and grooming, wearing designated uniform/business attire and name badge at all times.
- Carrying out duties as assigned by the Operations Manager or other members of the management team.
Knowledge
- A full understanding of the Food and Beverage Menus.
- Allergen awareness.
Prior Experience
- Prior experience in Food and Beverage would be beneficial but not necessary in all cases.