Embedded Applications Engineer: Solve Complex Systems

Advanced Micro Devices, Inc.; Leinster; On-site; EUR 70,000 - 95,000; Full time

Job summary

AMD, Advanced Micro Devices, Inc., is seeking an Embedded Product Applications Engineer to provide technical support for AMD Embedded processors, platforms, software, and development tools. You will act as a key technical interface between customers, field teams, and engineering to resolve complex challenges and accelerate customer success.

The ideal candidate is passionate about troubleshooting, enjoys solving system-level problems, and thrives in a collaborative environment across hardware,

Qualifications

• Technical troubleshooting, applications engineering, customer support, or related engineering experience.
• Experience with embedded systems, hardware design, software development, or platform-level debugging.
• Understanding of computer architecture, operating systems, digital design, or embedded computing platforms.
• Experience investigating and resolving complex technical problems independently.
• Strong analytical, troubleshooting, and communication skills.
• Ability to collaborate effectively within cross-functional and global teams.

Responsibilities

• Drive customer technical support activities from initial investigation through successful resolution.
• Debug complex hardware, software, firmware, and system-level issues.
• Reproduce customer-reported issues in laboratory environments and perform root cause analysis.
• Partner with engineering teams to resolve product defects and technical escalations.
• Provide technical guidance and troubleshooting support to customers and field teams.
• Develop deep expertise in AMD Embedded processors, platforms, software, and technologies.
• Analyze logs, traces, schematics, software outputs, and hardware behavior to identify and resolve issues.
• Create and maintain technical documentation, knowledge articles, troubleshooting guides, and FAQs.
• Identify opportunities to improve product supportability, documentation quality, and customer experience.
• Support new product introductions through readiness, validation, and support enablement activities.
• Develop automation tools, scripts, and AI-assisted debugging solutions to improve support effectiveness.
• Collaborate with global teams across engineering, product management, sales, marketing, and customer support organizations.
• Deliver exceptional customer experiences while meeting responsiveness and support objectives.

Skills

Technical troubleshooting

Applications engineering

Customer support

Embedded systems

Hardware design

Software development

Platform-level debugging

Education

Bachelor's or Master’s in Electrical/Computer Engineering

Tools

Oscilloscopes

Logic analyzers

Protocol analyzers

CAD tools

Job description

AMD, Advanced Micro Devices, Inc., is seeking an Embedded Product Applications Engineer to provide technical support for AMD Embedded processors, platforms, software, and development tools. You will act as a key technical interface between customers, field teams, and engineering to resolve complex challenges and accelerate customer success.

The ideal candidate is passionate about troubleshooting, enjoys solving system-level problems, and thrives in a collaborative environment across hardware,