Electrical Capacity Install Technician , DCEO Capacity Install

Amazon; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Amazon in Dublin is looking for a Capacity Install Technician to maintain and operate data center facilities. Responsibilities include assisting in system installations and ensuring 99.999% uptime for critical services. Candidates should have a professional electrical certification and 1-4 years of relevant experience.

The ideal applicant will possess strong problem-solving skills, effectively troubleshoot issues, and work collaboratively to maintain high service levels.

Qualifications

• 1 to 4 years of experience as an electrician after qualification.
• Experience working in an electrical discipline is preferred.
• Knowledge of data center critical infrastructure.

Responsibilities

• Assist in installation and operation of rack systems.
• Respond to daily changes during peak installation periods.
• Monitor and maintain data center rack systems and equipment.
• Troubleshoot mechanical, electrical, HVAC systems.
• Conduct system walkthroughs to verify installations.

Skills

Problem-solving

Troubleshooting complex issues

Collaboration with support teams

Ability to prioritize in a fast-paced environment

Education

High school or equivalent diploma

Professional Electrical Certification

Tools

EPMS/SCADA/BMS Controls systems

Job description

Description

We are currently seeking a Capacity Install Technician to serve as a technical resource within our mission critical Data Center. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations.

Due to the success of the Amazon’ operations and rapid expansion of Data Centres the suitable candidates will operate and maintain these facilities in Ireland. The successful candidates will be expected to have a primarily in the increase of capacity and the improvement of efficiencies to help offer Amazon’ customers better value.

Tasks

• Assist in the installation and operation of all racks and rack based systems.
• Responding to daily changes and demands in installations particularly during peak periods. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
• Assist in maintenance and monitoring of all Data Center rack systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
• Assisting with monitoring and troubleshoot all related mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
• Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment and deployment of new equipment.
• Perform system walkthroughs to verify proper installation of racks and updating of their related Monitoring Systems.

Competencies / Behaviors

• An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
• Aptitude for trouble‑shooting and problem‑solving complex issue.
• Maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
• Follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
• Prioritise appropriately in a complex, fast‑paced environment.
• Capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered.

Basic Qualifications

• High school or equivalent diploma.
• Professional Electrical Certification (National Craft Certificate (NCC), Registered Electrical Contractor (REC), or equivalent).
• 1 to 4 years experience as an electrician subsequent to obtaining qualification or experience working at an electrical discipline.

Preferred Qualifications

• Experience with EPMS/SCADA/BMS Controls system software or hardware.
• Professional Certification in power engineering or Controls engineering -Broad knowledge of generic data centre Critical infrastructure.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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