Treatment Coordinator/ Patient Care Coordinator - Keswick Dental Studios

Dentalcorp; Ontario; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated dental administrator to join their supportive team. This role offers the opportunity to make a lasting impression on patients while managing appointments and inquiries in a modern practice. With a focus on patient care and a commitment to professional development, this position is ideal for those looking to grow in their dental career. Enjoy a competitive compensation package, access to cutting-edge technology, and a work-life balance in a scenic lakeside community. If you're passionate about providing exceptional dental services, this role is perfect for you.

Benefits

Competitive Compensation

Corporate Gym Membership

Employee Assistance Program

Career Development Opportunities

Work-Life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of Administrator experience required.
• Clinical background considered an asset.

Responsibilities

• Make a positive impression on patients from arrival to departure.
• Manage patient calls, appointments, and inquiries effectively.
• Maintain patient records and ensure an efficient appointment schedule.

Skills

Patient Management

Communication Skills

Dental Software

Appointment Scheduling

Education

Experience in Administration

Clinical Background

Tools

Dental Software

Job description

About us:

Join Keswick Dental Studios, where patient-focused care and a supportive team environment come together. Our modern practice is committed to providing high-quality dental services using the latest technology and a personalized approach.

Located in Keswick, a growing lakeside community on the shores of Lake Simcoe, the area offers scenic trails, waterfront activities, and a relaxed lifestyle while still being close to the GTA.

If you're a dedicated dental professional looking for a rewarding opportunity, we’d love to hear from you. Apply today!

Schedule: Full-Time

Monday: 9-7

Tuesday: 9-5

Wednesday: 9-7

Thursday: 9-7

Benefits of Joining Our Team:

1. Competitive compensation
2. Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
3. Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
4. Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
5. Attend social and CE events to network with dental professionals in your community
6. Work-life balance and flexibility
7. Access to modernized technology to provide optimal oral care to patients

Responsibilities:

1. Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
2. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
3. Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
4. Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
5. Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
6. Effectively manage the recall system and accurately maintain the patient database
7. Process referral letters and other patient correspondence upon receipt from the provider
8. Manage and file all patient records and charts
9. Demonstrate active listening and empathy to patients using effective communication skills

About You:

1. Minimum 1 year of Administrator experience
2. Clinical background considered an asset
3. Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.