Senior Product Operations Manager (f/m/d)

TN Ireland; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading tech company in Dublin seeks a Senior Product Operations Manager to enhance product development processes. This role involves optimizing workflows, managing cross-functional teams, and implementing effective tools. Join a dynamic environment that values work-life balance and offers extensive benefits, including stock options and family support.

Benefits

Stock Options

Fertility and Family Benefits

Generous Paid Time Off

Annual Education Budget

Wellbeing Stipend

Communication Stipend

New Hire Office Equipment Stipend

Qualifications

• 5+ years of experience in Product Operations or Program Management.
• Proven track record in scaling operational processes.

Responsibilities

• Drive operational excellence and optimize product development workflows.
• Lead planning and change management of product operations initiatives.

Skills

Analytical Skills

Communication

Stakeholder Management

Organizational Skills

Tools

Jira

Confluence

Asana

Looker

Tableau

Google Sheets

Job description

Job Title: Senior Product Operations Manager (f/m/d), Dublin

Client: Contentful

Location: Dublin, Ireland

Job Category: Other

EU work permit required: Yes

Job Reference: 4b053c29a6be

Job Views: 2

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

About the Opportunity

As a Senior Product Operations Manager (f/m/d), you’ll work at the intersection of people, process, and product. Embedded within the product team—partnering closely with Product Managers, Designers, and Researchers and cross-functional teams—you’ll lead initiatives that improve the way we plan, build, and deliver. You’ll build scalable systems, implement effective tooling, and lead operational programs that improve efficiency, increase transparency, and support leadership in strategic decision-making.

What to Expect

• Drive Operational Excellence: Optimize product development workflows, team rituals, and cross-functional coordination to enable high-impact work.
• Program Execution: Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution.
• Tooling & Automation: Identify, implement, and maintain the right tools and automations to streamline workflows, improve visibility, and reduce manual effort.
• Reporting & Metrics: Analyze reports to gain insights and work with Business Analysts on improvement initiatives.
• Risk & Dependency Management: Proactively identify operational risks, interdependencies, and roadblocks—and drive resolution across teams.
• Training & Enablement: Develop documentation, onboarding resources, and training programs that empower product managers and team leads to work efficiently.
• Cross-Functional Communication: Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams.
• Product Advocacy: Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration.
• Global Collaboration: Work effectively with globally distributed teams, building strong relationships across time zones and cultural contexts.

What you need to be successful

• 5+ years of experience in Product Operations, Program Management, or a similar role—ideally in a B2B SaaS company.
• Proven track record of leading and scaling operational processes in cross-functional product organizations.
• Familiarity with tools like Jira, Confluence, Asana, and Coupa, and experience managing data/reporting platforms (e.g., Looker, Tableau, Google Sheets).
• Strong analytical skills with the ability to define and track operational KPIs.
• A systems-thinker with strong organizational skills, strategic mindset, and attention to detail.
• Excellent communication and stakeholder management skills; able to influence across all levels of the company.
• Experience working in or with globally distributed teams.
• Familiarity with technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.