Technical Support Engineer Global SaaS

Principle; Dublin; Hybrid; EUR 40,000 - 49,000; Full time

Job summary

Join a fast-growing Tech/SaaS company as a Support Engineer for Web Applications in EMEA. This role offers a competitive salary and the opportunity to work with global Fortune 500 clients. You'll troubleshoot complex technical issues and provide clear solutions in a hybrid environment.

Qualifications

• 4+ years of experience in customer-facing technical support.

Responsibilities

• Engage with engineers from Fortune 500 companies to resolve application issues.
• Provide technical support for web applications.

Skills

Customer-facing technical support

Troubleshooting complex technical issues

Clear communication of technical solutions

Job description

Join a fast-growing Tech/SaaS company as a Support Engineer for Web Applications in EMEA. This role offers a competitive salary and the opportunity to work with global Fortune 500 clients. You'll troubleshoot complex technical issues and provide clear solutions while working in a hybrid environment. With a strong possibility of converting to a full-time role, this position is perfect for those looking to advance their careers in a vibrant and expanding team. Don't miss out on this exciting opportunity to enhance your skills and contribute to innovative projects!

Qualifications

• 4+ years of experience in customer-facing technical support.
• Strong troubleshooting skills for complex technical issues.

Responsibilities

• Engage with engineers from Fortune 500 companies to resolve application issues.
• Provide technical support for web applications.

Skills

• Customer-facing technical support
• Troubleshooting complex technical issues
• Clear communication of technical solutions

This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: €40,000 - €49,000 annually.

Location: Dublin City — 2-3 days onsite in our state-of-the-art offices, with hybrid work arrangements.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job functions: Information Technology, Customer Service, Engineering
• Industries: Software Development, IT Services & Consulting, Computer & Network Security

Apply now for immediate consideration. All applications are reviewed in strict confidence by Som, Principle's Technology Recruitment Business Partner.