Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork

TN Ireland; Cork; On-site; EUR 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Field Service Engineer to join their dynamic team in Cork/West Cork. This exciting opportunity involves servicing and commissioning fire alarm systems, ensuring customer satisfaction, and maintaining high standards of service. The ideal candidate will possess a positive attitude, strong interpersonal skills, and experience in the fire alarm industry. With a competitive rewards package including a company vehicle and personal development opportunities, this role is perfect for someone eager to grow in a progressive environment.

Benefits

Company vehicle

Laptop

Phone

Training & Personal development

Qualifications

• Proven experience in the Fire Alarm Industry is desirable.
• Comfortable climbing ladders and carrying equipment.

Responsibilities

• Servicing and commissioning fire alarm protection equipment.
• Provide excellent customer service during field visits.

Skills

Fire Alarm Industry Experience

Electronic/Electrical Systems

Interpersonal Skills

Field Service Experience

MS Office Proficiency

Mobile Tools & Apps Familiarity

Job description

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Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork, Cork

Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply, installation, maintenance, and commissioning of fire alarm systems and emergency lighting, delivered by our team of highly qualified and experienced engineers and installers.

A new and exciting opportunity is available in the Cork/West Cork area for a Field Service Engineer. We are looking for a motivated individual with a 'Can Do' attitude who is keen to join our progressive and growing company.

We offer a highly competitive rewards package including:

• Competitive salary package
• Company vehicle
• Laptop
• Phone
• Training & Personal development

Person Specification:

• Proven experience in the Fire Alarm Industry (desirable)
• Experience working with Electronic/Electrical Systems
• Excellent interpersonal skills and a positive attitude
• Comfortable climbing ladders and carrying equipment
• Field service experience (desirable)
• English speaking
• Proficient in MS Office and/or other software programs
• Familiarity with mobile tools & apps
• Full Clean Driving Licence

Role Responsibilities:

• Servicing and commissioning fire alarm protection equipment
• Testing systems and analyzing failures
• Consulting with engineering personnel to resolve system issues
• Advising management on customer satisfaction and product performance

Key Responsibilities:

• Provide excellent customer service during field visits or on call
• Build positive customer relationships and represent Allied Fire professionally
• Manage on-site service, maintenance, and testing tasks to standards
• Diagnose errors and technical problems, determine solutions
• Perform preventative maintenance and recommend improvements
• Produce detailed service reports promptly
• Collaborate with technical and field teams
• Understand customer needs and make appropriate recommendations
• Provide feedback on customer requests and product performance
• Follow company SOPs and safety practices
• Report on process changes and improvements