Duty Manager, Operations Lead (Retail & Fleet)

LKQ Corp.; Nenagh; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including Bank)

Exciting Career Growth

Life Assurance

24/7 Employee Assistance Programme

Company Funded Health Plan

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ Corp. is seeking a Duty Manager to lead the Nenagh branch, overseeing retail, warehouse and fleet operations. You will drive Customer-first service, coordinate resources and empower a high-performing team to achieve safety, efficiency and commercial targets.

The role emphasizes leadership, coaching and ensuring high standards across all operational areas, with opportunities for growth within LKQ across the UK & Europe.

Qualifications

• Previous supervisory or management experience within retail, warehouse, logistics or distribution.
• Experience leading, coaching and developing teams.
• Strong organisational and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Experience managing KPIs and operational performance.
• Customer-focused mindset with a drive to deliver outstanding service.

Responsibilities

• Leading the operation: support day-to-day branch running across retail, warehouse and fleet; coordinate resources for smooth operations; maintain standards and procedures; stock accuracy and stock takes; ensure targets and SLAs are met; manage returns and reverse logistics; support Click & Collect and delivery; ensure fleet compliance.
• Leading people: coach and develop colleagues; deliver daily briefings; conduct performance conversations; assist with recruitment and onboarding; foster inclusive, customer-focused culture.
• Delivering an exceptional customer experience: champion customer-first culture; support colleagues to deliver service; resolve queries; collaborate with sales and ops to maximise opportunities; maintain branch presentation and operational excellence.
• Driving performance: support branch sales, profit and margin targets; monitor costs and productivity; maintain cash handling and stock controls; use KPIs for continuous improvement; support growth through excellence.
• Keeping everyone safe: promote safety culture; ensure Health & Safety compliance; support audits; maintain records and controls; ensure mandatory training and compliance.

Skills

People leadership

Operational management

Customer service

Stock control

KPIs / reporting

Communication

Fleet/logistics knowledge

Tools

Inventory systems

Reporting tools

Job description

LKQ Corp. is seeking a Duty Manager to lead the Nenagh branch, overseeing retail, warehouse and fleet operations. You will drive Customer-first service, coordinate resources and empower a high-performing team to achieve safety, efficiency and commercial targets.

The role emphasizes leadership, coaching and ensuring high standards across all operational areas, with opportunities for growth within LKQ across the UK & Europe.