Duty Manager

Centra; Newbridge; On-site; EUR 36,000 - 42,000; Full time

Job summary

Centra Curragh Grange in Ireland is seeking a Duty Manager to ensure the store operates smoothly, deliver outstanding customer service, and maintain a clean, safe environment while driving sales and profitability.

You will lead the team, manage daily operations, supervise cash handling, and develop staff through training. The role requires energy, strong communication, and a proven track record in grocery retail.

Qualifications

• Minimum 2 years in a management position.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.
• Excellent communication skills.
• Good delegation skills and team leadership.
• Highly driven with a strong work ethic.
• Understanding of KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail and fast-paced environments.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative and Community-Based.
• Set, monitor and achieve sales targets on gross/net margins and KPIs.
• Implement planograms and ensure correct range is in store.
• Merchandise and present the store to a high standard.
• Lead by example and foster teamwork and a positive atmosphere.
• Develop communication between employees and management in a respectful environment.
• Support Store Manager in development and training of the team.
• Manage employee performance with feedback and recognition.
• Handle customer queries professionally and in line with policy.
• Understand margins across departments and adapt accordingly.
• Engage with new initiatives and adapt to new ways of working.

Skills

People management

Customer service

Communication

Cash handling

Planogram execution

Target driven

Team leadership

Tools

Microsoft Office

Job description

Job Ref

54852

Job Title

Duty Manager

Location

Curragh Grange

Salary

On Application

Closing Date For Applications

31-10-2026

Job Description

Main purpose of the role:

Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The Ideal Candidate Will Have/be

• Minimum 2 years€,, experience in a management position;
• Good knowledge of Microsoft Office (Excel, Word);
• Experience balancing cash/tills;
• Excellent communication skills;
• Good delegation skills;
• Highly driven with a strong work ethic;
• An understanding of how to achieve KPIs and targets;
• Commerciality and brand awareness;
• Passion for grocery retail;
• Thrive in a fast-paced working environment.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
• Implement planograms correctly and ensure the correct range is in place in store;
• Merchandise and present the store to the highest standard;
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
• Manage employee performance, giving regular feedback, recognition and encouragement;
• Deal with all customer queries efficiently, professionally and consistent with store policy;
• Understand achieving margins in all departments;
• Engage with new initiatives and embrace new ways of working;