Duty Manager

Dunboyne Castle Hotel & Spa; Dunboyne; On-site; EUR 30,000 - 45,000; Full time

Job summary

Join a luxury hotel as a Duty Manager where you'll oversee daily operations and enhance guest experiences. You'll work closely with management and supervise teams to ensure high standards of service. This position offers growth opportunities within a supportive environment, making it ideal for hospitality professionals.

Benefits

Welcoming & supportive team environment

Opportunities for development

Meal on duty

Staff discounts

Complimentary car-parking

Employee Assistance Programme

Digital Wellness Programme

Team awards & recognition

Qualifications

• Previous experience in a supervisor or management role within the hospitality industry is required.
• High level of spoken English.
• Must be available to work both day and evening shifts, including weekends and public holidays.

Responsibilities

• Assist with the daily running of the Hotel.
• Ensure excellent guest service from all operational departments.
• Supervise and provide support to the front of house teams daily.

Skills

Guest Service

Operational Management

Team Leadership

Job description

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Job Description

Location: Dunboyne Castle Hotel & Spa, Maynooth Road

Join our fabulous team at Dunboyne Castle Hotel & Spa as a Duty Manager.

The Duty Manager is an exciting role that involves providing comprehensive support across all departments to ensure our operation runs smoothy and our guests experience a high quality stay.

About Us

Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey’s Point, Mount Wolseley & Aghadoe Heights.

As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.

Role & Responsibilities

All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:

• To work closely with the wider management team to assist with the daily running of the Hotel, ensuring the delivery of excellent guest service from all operational departments.
• Work along side the floor teams during a variety of functions & give direction to ensure a smooth and consistent delivery of service.
• To ensure any customer complaints are dealt with promptly and efficiently.
• To have full knowledge of the Hotel and all its departments.
• Supervise and provide support to the front of house teams daily.
• To ensure that all our customers receive the highest quality of service.
• Assist in the management, training, and development of all the F&B teams, ensuring objectives are regularly monitored and always achieved.
• Assist with performance management issues, ensuring they are always dealt with efficiently and professionally.
  
  

Requirements

About The Role

• Previous experience in a supervisor or management role within the hospitality industry is required
• The ideal candidate must be available to work both day and evening shifts
• The ideal candidate must be able to work any five days per week including weekends and public holidays
  
  

Perks & Benefits of working at Dunboyne Castle Hotel & Spa

We Offer The Below To All Our Team Members

• A welcoming & supportive team environment
• Opportunities for development within the Hotel & wider Windward Group
• Meal on duty
• Refer a friend scheme
• Staff discounts throughout the Hotel & its sister properties
• Complimentary car-parking
• Employee Assistance Programme
• Digital Wellness Programme
• Competitive Salary & hourly rates
• Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
  
  

About Windward Management

Dunboyne Castle Hotel & Spa is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Duty Manager!

Skills Needed

Hospitality

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Desired Criteria

Required Criteria

• Previous experience in a supervisor or management role within the hospitality industry is required
• The ideal candidate must be available to work both day and evening shifts
• The ideal candidate must be able to work any five days per week including weekends and public holidays
• High level of spoken English
  
  

Closing DateTuesday 22nd July, 2025

Contract Typefulltime

SalaryBased on Experience

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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