Dublin Site Supervisor (31931)

Crown records management; Ireland; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading global logistics firm is recruiting for a Dublin Site Supervisor to coordinate activities and allocate staff, ensuring effective service delivery. The role demands previous supervisory experience and strong communication skills, with a focus on customer service and adherence to health and safety standards. This position is based in Dublin, requiring in-office presence five days a week.

Benefits

Enhanced service-based holiday entitlement

Birthday leave

Shopping discounts

Qualifications

• Previous work experience in supervising a team within a warehouse/logistical background.
• Well-developed administration and organisation skills with strong attention to detail.
• Proficient computer skills with experience using O’Neils.

Responsibilities

• Coordinate all activity and allocate staff, ensuring effective services.
• Ensure day-to-day service provision aligns with ISO 9001 standards.
• Carry out health and safety checks, maintaining site records.

Skills

Supervising a team

Customer service

Communication skills

Analytical skills

Organizational skills

Education

2 years of supervisory experience

Tools

Microsoft Office Suite

Job description

Requisition ID31931-Posted -EMEA-Ireland

Crown Worldwide Group are currently recruiting for a Dublin Site Supervisor to join our fast-paced Information Management Operations team.

Where you will be based
This role will be based out of our Dublin office, 5 days per week.

What is a Dublin Site Supervisor to us?

The role of Dublin Site Supervisor will provide coordination of all activity and allocate staff, accordingly, guaranteeing effective and efficient services to Crown’s customers, both external and internal, within a safe working environment.

What you will do:

Leadership

• Has long term vision for Crown, is able to engage people in that vision; motivates and inspires. Has a sense of urgency, makes the best of opportunities and strives for continuous self-improvement.

Relationships & Communications

• Is a strong communicator who identifies, builds and manages relationships which are service-oriented, customer-centred and will systematically create positive current and future benefits for Crown.

Customer Service

• Works to ensure that all service is delivered to the highest possible standards and that the facility always delivers excellent customer service. Tackles problems and takes independent action, seeks out and uses opportunities to generate new ideas, to ensure consistent high levels of service.

Operations

• Ensure that day-to-day service provision is undertaken in accordance with the Information Management Operations Manual as set out for ISO 9001 accreditation.
• Respond to daily Customer orders in the appropriate manner (i.e. standard delivery for the following day, emergency 2/4-hour delivery, search and fax etc.).
• Where customer orders cannot be met for any reason, this needs to be relayed to the Operations Manager and the customer needs to be duly informed.
• Customers must be informed of any operational issues that may affect them.
• Ensure work orders for provision of services to the customers are created accurately and in accordance with ISO9001.

Health and Safety

• Carry out day-to-day health and safety checks as required and relay any H&S issues to the Operations Manager. Maintain the site H&S records as laid down in the H&S manual and where appropriate, carry out risk assessments.
• Comply with all company H&S audit (internal and external) requirements.
• To ensure weekly fire alarm checks are undertaken. Noting the break glass location tested together with the date and any relevant comments.
• Carry out relevant fire drills and organise and record the maintenance and serviceability of fire-fighting equipment, emergency exits and no smoking signs.
• Keep the warehouse and yard areas clean at all times and clear any/all obstructions. All in accordance with the site specifications. Advise the Operations Manager of any required repairs.

Security

• Ensure the daily facility lockdown procedure is monitored & completed according to strict guidelines issued.
• Maintain security of the facility at all times and work to constantly improve awareness and vigilance.
• Oversee department staff for the purpose of assisting in the performance of their work activities

Skill and Experience

• Previous work experience in supervising a team within a warehouse/logistical background
• 2 years previous experience in a similar role or working towards the competencies required.
• Well-developed administration and organisation skills with strong attention to detail.
• Proficient computer skills with experience using O’Neils, Microsoft Office suite
• Ability to maintain confidentiality and display tact and discretion at all times.
• Excellent analytical, interpersonal and communication skills.
• Ability to work in a rapidly changing environment.
• Ability to set priorities, manage your time and workload and dependably meet strict deadlines.
• Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.

About us
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

What we can offer you
Our benefits package includes Enhanced service-based holiday entitlement, 1 day's birthday leave, death in service, shopping discounts and 2 Corporate responsibility days per annum, employee awards, as well as in-house learning and development opportunities.

Our Values
At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability,marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.