DORA & Operational Resilience Manager

Corpay; Dublin; On-site; EUR 65,000 - 80,000; Full time

Benefits offered by this job

65-80K base + bonus

Pension scheme

Health and wellness programs

Competitive annual leave

Career progression opportunities

Global brand presence

Engaging, collaborative culture

Job summary

Corpay in Dublin, Ireland, is seeking a DORA & Operational Resilience Manager to lead resilience across Irish entities and align with EU DORA and Central Bank expectations. You will coordinate ICT risk, incident reporting, testing, and third‑party oversight, reporting to the Group Head of Compliance.

You will collaborate with Technology, Information Security, Risk, Compliance, Legal and Procurement, preparing dashboards and papers for senior management and Boards, while ensuring clear ownership

Qualifications

• Experience implementing DORA/operational resilience controls.
• Ability to coordinate across Technology, Information Security, Risk, Compliance, Legal, Procurement and Operations.
• Ability to prepare dashboards and decision papers for senior management and Boards.

Responsibilities

• Own the DORA and operational resilience framework for Irish entities, with clear entity-level accountability.
• Maintain policies, control mappings, risk assessments, metrics and evidence aligned with DORA and Central Bank guidance.
• Coordinate gap assessments, compliance monitoring and remediation, tracking actions to closure.
• Prepare dashboards and papers for senior management and risk committees and Boards.
• Lead responses to Central Bank requests, inspections and supervisory engagement.
• Identify critical services, map dependencies, and coordinate resilience testing.
• Set impact tolerances, recovery objectives, and coordinate scenario testing.
• Document and maintain resilience processes with clear ownership and evidence.
• Lead BIAs and ensure recovery requirements and regulatory impacts are identified.
• Maintain business continuity, crisis management, and incident response arrangements.
• Coordinate digital resilience testing and ICT incident governance.

Job description

Your role

What you’ll be doing

DORA & Operational Resilience Manager

What we need

Corpay is currently looking to hire a DORA & Operational Resilience Manager within our Alpha FX division. This position falls under our Cross Border line of business and is located in Dublin, Ireland.

The DORA & Operational Resilience Specialist will lead Corpay Cross-Border’s resilience framework across its Irish payments and markets entities. You will ensure both entities maintain proportionate, well-evidenced arrangements aligned with the EU Digital Operational Resilience Act (DORA), related technical standards and Central Bank of Ireland expectations. Working across Technology, Information Security, Risk, Compliance, Legal, Procurement and Operations, you will coordinate ICT risk, incident reporting, resilience testing, business service mapping, continuity and third-party oversight. You will advise senior management and both Irish Boards, support regulatory engagement and apply consistent group standards while preserving clear legal-entity ownership and recognising each entity’s services and risk profile. Alongside your responsibilities, you will provide ad hoc support to the wider Regulatory team with its day-to-day activities. As the role may extend beyond the core DORA and Operational Resilience remit, you must be able to work effectively both independently and collaboratively across the wider Group, adapt to evolving priorities, and quickly develop new skills as required.

You will report directly to the Group Head of Compliance. You will regularly collaborate with Technology, Information Security, Risk, Compliance, Legal, Procurement and Operations teams in Europe and into the wider Global team.

How We Work

As a DORA & Operational Resilience Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:

Assigned workspace in Dublin, Ireland

Company-issued equipment

Formal, hands-on training and support from a wider Operations, Finance and Compliance team

Role Responsibilities

Your responsibilities of the role will include;

DORA Governance & Regulatory Compliance

• Own the DORA and operational resilience framework for both Irish entities, with clear entity-level accountability.
• Maintain policies, control mappings, risk assessments, metrics and evidence aligned with DORA, Central Bank guidance and group standards.
• Coordinate gap assessments, compliance monitoring and remediation, tracking actions to sustainable closure.
• Prepare dashboards and decision papers for senior management, risk committees and both Boards.
• Lead responses to Central Bank requests, inspections and supervisory engagement.

Operational Resilience, Testing & Incident Management

• Identify critical or important services and functions, mapping dependencies across people, processes, technology, data and third parties.
• Set impact tolerances and recovery objectives, and coordinate severe-but-plausible scenario testing.
• Work with key business departments to document, maintain and enhance operational resilience processes, ensuring clear ownership, dependencies, recovery arrangements and appropriate supporting evidence.
• Lead and coordinate Business Impact Assessments (BIAs) across relevant business areas, ensuring critical activities, dependencies, recovery requirements and potential customer/regulatory impacts are identified, documented and periodically reviewed.
• Maintain business continuity, crisis management, disaster recovery and communication arrangements, embedding lessons learned.
• Coordinate digital resilience testing, including control, vulnerability and recovery testing, and threat-led penetration testing where applicable.
• Oversee ICT incident classification, escalation, regulatory reporting, root-cause analysis and remediation.

ICT Risk, Third-Party Oversight & Culture

• Challenge ICT risk assessments, control performance, risk acceptances and remediation with Technology and Information Security.
• Maintain the DORA Register of Information and oversee ICT third-party due diligence, contracts, concentration risk and exit planning.
• Ensure new products, changes and outsourcing arrangements address resilience, criticality, customer impact and entity requirements.
• Deliver training and promote a strong resilience culture across both entities and the wider Group.

Benefits & Perks

• Competitive salary of €65-80K base (depending on experience) + bonus
• Comprehensive annual leave plus public holidays.
• Pension scheme
• Health and wellness programs
• Significant career progression opportunities, with potential to take on a wider role in the future
• Opportunity to join a leading brand in a high growth global business
• Fun culture with company-wide contests and prizes

#LI-Corpay

#LI-AM1

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre‑employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.