Director of Customer Care & Performance – Europe
Mastercard Inc.
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Résumé du poste
Mastercard in Ireland is seeking a Director, Customer Care & Performance for Europe to shape operational excellence across regions. You will lead a high-performing team, translate incidents into clear business impact, and partner with Product, Engineering, and regional functions to boost reliability and customer trust.
In this role you will drive incident communication, monitor customer activity, and push data-driven improvements that elevate Mastercard's standards as a leader in the digital
Description du poste
Mastercard in Ireland is seeking a Director, Customer Care & Performance for Europe to shape operational excellence across regions. You will lead a high-performing team, translate incidents into clear business impact, and partner with Product, Engineering, and regional functions to boost reliability and customer trust.
In this role you will drive incident communication, monitor customer activity, and push data-driven improvements that elevate Mastercard's standards as a leader in the digital
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