Digital Solution Engineer - AI Workforce (Modern Work)

Microsoft; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

A leading technology company based in Dublin is seeking a Digital Solution Engineer to drive AI transformation and lead technical engagements for Microsoft 365 solutions. You will ensure successful customer adoption and collaboration across teams. The ideal candidate should have a strong background in technical pre-sales and relevant certifications. This full-time position offers a hybrid work model and comprehensive benefits.

Benefits

Industry leading healthcare

Educational resources

Maternity and paternity leave

Generous time away

Qualifications

• Relevant experience in technical pre-sales or consulting.
• Familiarity with partner co-sell motions.
• Ability to independently manage customer engagements.

Responsibilities

• Lead technical demos and envisioning sessions.
• Own strategy for technical wins in customer opportunities.
• Collaborate with Customer Success for smooth adoption.

Skills

Technical pre-sales experience

Solution architecture

Delivering technical presentations

Microsoft 365 Copilot proficiency

Education

Bachelor's or Master's Degree in Computer Science

Tools

CRM tools like MSX

Job description

Digital Solution Engineer - AI Workforce (Modern Work)

Dublin, Ireland + 1 more location

Date posted: Oct 01, 2025 Job number: 1882466 Work site: 2 days / week in-office Travel: 0-25% Role type: Individual Contributor Profession: Digital Sales and Solutions Discipline: Digital Solution Engineering Employment type: Full-Time

Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. As a Solution Engineer in the AI Business Solutions – Copilot team, you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies.

This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.

Qualifications

• Relevant experience in technical pre-sales, solution architecture, or consulting roles.
• Proficiency in delivering demos, pilots, and technical presentations for Microsoft 365 Copilot and related AI solutions.
• Ability to independently manage technical aspects of customer engagements and document technical close plans.
• L200 consultative and L400 technical certifications (or equivalent experience).
• Familiarity with partner co-sell motions and CRM tools like MSX.
• Significant technical pre-sales or technical consulting experience, or a Bachelor's or Master's Degree in Computer Science, Information Technology, or related field with strong technical pre-sales or technical consulting experience, or equivalent experience.

Responsibilities

• Independently lead technical demos, pilots, and envisioning sessions for Copilot and AI Agents.
• Own technical win strategy for qualified opportunities and document close/consumption plans in MSX.
• Collaborate with partners and Customer Success to ensure smooth handoffs and accelerated adoption.
• Remove technical blockers and support competitive deals by highlighting Microsoft’s differentiation.
• Maintain 100% deal hygiene and partner attach for all qualified opportunities.
• Achieve L200 consultative and L400 technical certifications and share deal insights quarterly.

Benefits include: industry leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, giving programs, and opportunities to network and connect.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.