Digital Account Manager

Dept; Ireland; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

A leading digital agency in Ireland is seeking a Digital Account Manager to oversee large-scale digital projects, fostering client relationships and strategic thinking. Ideal candidates will have experience in similar roles and a strong understanding of digital platforms. The role offers a hybrid working model and numerous benefits, including 26 days holiday, well-being support, and opportunities to connect through social events.

Benefits

Flexible working policy

26 days holiday plus bank holidays

Cycle to Work Scheme

EAP and Wellbeing Scheme

Social and cultural events

Learning and Development opportunities

Buddy Programme

Global annual DEPT Cares Month

Qualifications

• Proven experience in a similar role (ideally agency side).
• Comfortable working with senior stakeholders and cross-functional teams.
• Curious about how things work and how they could work better.

Responsibilities

• Leading client relationships and becoming a trusted point of contact.
• Identifying new opportunities for improvement.
• Keeping communication clear and regular with clients and internal teams.

Skills

Client relationships

Digital platforms understanding

Strong communication skills

Organizational abilities

Strategic thinking

Job description

Overview

We’re looking for a Digital Account Manager to join our Experience & Engineering team. You’ll work across large-scale digital projects – mainly websites and digital platforms – for well-known clients like Health Service Executive (Ireland), Nikon, Diageo, Jotun and Audley Travel.

It’s a hands-on role, combining commercial priorities with strategic thinking. You’ll build strong relationships, help define digital strategies and make sure we’re delivering work that’s valuable – for both our clients and their users.

Key Responsibilities

• Leading client relationships and becoming a trusted point of contact
• Working with internal teams to shape strategies and roadmaps
• Identifying new opportunities – whether that’s improving platforms, using new tech, or exploring different ways of working
• Keeping communication clear, honest, and regular – both with clients and internal teams
• Making sure we’re delivering work that’s effective, well-executed, and aligned to the bigger picture

What We Are Looking For

• Proven experience in a similar role (ideally agency side)
• Strong understanding of digital platforms – especially websites and CMS-driven solutions
• Comfortable working with senior stakeholders and cross-functional teams
• Able to balance day-to-day delivery with longer-term strategy
• Curious about how things work – and how they could work better
• Confident asking questions, challenging assumptions, and suggesting new ideas
• Practical, organised, and good at staying calm when things get busy
• A clear communicator who keeps people informed and aligned

We Offer

• A flexible, hybrid working policy.
• 26 days holiday (inclusive of 5 compulsory days) plus bank holidays.
• Cycle to Work Scheme.
• EAP and Wellbeing Scheme.
• The offices are stocked with refreshments available throughout the day.
• Social and cultural events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

Who Are We?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client\'s problems, no matter where you are in the world.

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

Diversity, Equity & Inclusion

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.