Deputy Manager

Maxi Zoo; Blackrock; Remote; EUR 38,000 - 54,000; Full time

Benefits offered by this job

KPI bonus (paid monthly)

Employee discount (up to 40% in-store)

Paid leave (annual, sick, holidays)

Refer a friend scheme

Advancement opportunities

Cycle to work

Educational opportunities

Employee assistance programme

Job summary

Maxi Zoo Ireland is hiring a Deputy Store Manager for our brand-new Stillorgan store. You will support the Store Manager to run a high-performing retail operation, lead a passionate team, and deliver an exceptional customer experience in a vibrant pet-care environment.

You will drive KPIs, ensure merchandising standards and stock accuracy while upholding Maxi Zoo's commitment to animal welfare and customer care. The role offers growth opportunities within Maxi Zoo Ireland and a supportive

Qualifications

• Leadership and people management experience in retail
• Strong customer service and communication skills
• Ability to drive store performance and KPIs
• Comfort with fast-paced retail environments

Responsibilities

• Operational store excellence: uphold store processes, regulations and KPIs while supporting the Store Manager
• Customer engagement: lead a welcoming, well-presented store and provide personalised advice
• Leadership: mentor and develop staff, promote growth and teamwork
• Merchandising & inventory: manage stock, planograms and accurate inventory records
• Brand integrity: ensure animal welfare and responsible pet ownership

Skills

Leadership

Store Management

Team Building

Customer Care

Job description

We are the #1 pet supplier in Europewith more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But: we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day.Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick& mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambit

We are the #1 pet supplier in Europewith more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But: we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day.Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick& mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambit Show more

Skills and attributes

• Leadership
• Store Management
• Team Building
• Customer Care

Description

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier.

We are currently recruiting for a Deputy Store Manager for our brand new store opening in Stillorgan!

• KPI related bonus- Paid Monthly
• Certified with Great Place to work
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave
• Refer a friend scheme
• Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community-A chance to work in an environment where employees and customers share the same passion for animals
• Educational Opportunities
• Annual leave - starting at 21 days and rising to 23 days at year 6.
• Employee assistance programme
• Cycle to work Scheme

What you will bring:

• Experienced retail professional with a proven track record in deputy management roles
• Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
• A hunger for growth, eagerness to learn and eventually lead as one of our future store managers
• Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional.
• Strong communication skills and a commitment to our company values are a must.

What you will do:

• Operational Store Excellence-Ensure adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
• Customer Engagement- Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Leadership- Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandising and Inventory- Ensure impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
• Brand Integrity -Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership.

INDHP

Interview Steps

• Shortlist
• Call
• Interview
• Interview 2

Paid Time-Off for Vacation and Sick Days

Maxi Zoo Ireland is an Equal Opportunity Employer