Department Manager - Store to Home

B&Q; Clondalkin; On-site; EUR 35,000 - 55,000; Full time

Job summary

A leading company in home improvement is seeking a Department Manager for their Clondalkin store. In this pivotal role, you will inspire your team to enhance customer satisfaction through a robust home delivery and click + collect services. Join B&Q to bring innovative ideas to improve store operations and manage a motivated team while enjoying a supportive work environment.

Benefits

Competitive salary

Award-winning pension scheme

Generous holiday allowance (6.6 weeks)

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Generous breaks

Qualifications

• Extensive customer service experience required.
• Ability to motivate and engage a team.
• Flexibility to cover store hours, including weekends.

Responsibilities

• Lead the team to deliver an excellent customer experience.
• Manage in-store click and collect service.
• Ensure stock availability and operational standards.

Skills

Customer Service

Team Motivation

Adaptability

Job description

Department Manager - Store to Home, Clondalkin

Client:

B&Q

Location:

Clondalkin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

314ab4cb2582

Job Views:

5

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

What's the job?

We’re thinking more ambitiously about how our stores can offer our customers even more. In this role, you’ll take the lead, inspiring your team to deliver a great customer experience through our home delivery service. You’ll be responsible for managing an effective click + collect service in-store, keeping on top of stock availability and operational standards. You’ll manage your team effectively, with customer care at the forefront of everything you do. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone.

What we need:

Positive, hands-on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends, and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact us for any recruitment adjustments.