Deli Assistant (Full-Time)

MACE; Kilkenny; On-site; EUR 23,000 - 29,000; Full time

Job summary

MACE Freshford is seeking a motivated Deli Assistant to join the team on a full-time basis. You will serve customers, communicate professionally, and ensure deli products meet hygiene standards. Training is provided for those new to deli work.

The role emphasizes customer care, stock management, HACCP compliance, and teamwork in a busy store environment in Kilkenny. Prior deli experience is helpful but not required.

Qualifications

• Previous experience in deli, food service, or fresh food preparation would be an advantage but is not essential, as full training will be provided.
• Excellent communication skills
• Numerical abilities
• The ability to work as part of a team
• The ability to use initiative
• Sound judgement with the ability to make decisions
• Self-motivated
• Good attention to detail

Responsibilities

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
• To communicate with customers in an effective, professional, and welcoming manner
• Ensure products are served to customers in accordance with food hygiene requirements
• Maintain knowledge of current deli products and promotions
• Assist customers with queries regarding deli products
• Maintain knowledge of current in store sales and promotions
• Answer customer queries with regard to the store and its merchandise
• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
• Maintain a clean and well organised back store area
• To receive and check stock in line with company guidelines
• Ensure stock is packed in line with company merchandising guidelines
• Update shelf edged labels as instructed by the Assistant Store Manager
• To rotate stock appropriately minimising waste
• To be vigilant at all times to prevent stock loss and waste
• To conduct stock takes as instructed by Assistant Store Manager/Store Manager
• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
• Check temperatures in the deli area ensuring they are compliant with HACCP regulations
• Maintain HACCP records in line with store policies
• Monitor Critical Control Points and ensure food is not open to contamination
• Comply with all relevant food safety procedures and controls, including those relating to fresh foods and red meats

Skills

Customer service

Communication skills

Numerical abilities

Teamwork

Initiative

Attention to detail

Job description

Deli Assistant (Full-Time)

MACE Freshford, Kilkenny Street, Freshford, Co. Kilkenny (R95 NC84), is seeking a motivated and customer-focused Full-Time Deli Assistant to join our team.

CUSTOMER CARE

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

• To communicate with customers in an effective, professional, and welcoming manner

• Ensure products are served to customers in accordance with food hygiene requirements

• Maintain knowledge of current deli products andpromotions

• Assist customers with queries regarding deli products

OPERATIONAL & STORE PRESENTATION

• Maintain knowledge of current in store sales and promotions

• Answer customer queries with regard to the store and its merchandise

• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times

• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager

• Maintain a clean and well organised back store area

• To receive and check stock in line with company guidelines

• Ensure stock is packed in line with company merchandising guidelines

• Update shelf edged labels as instructed by the Assistant Store Manager

• To rotate stock appropriately minimising waste

• To be vigilant at all times to prevent stock loss and waste

• To conduct stock takes as instructed by Assistant Store Manager/Store Manager

• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

FOOD SERVICE

• Check temperatures in the deli area ensuring they are compliant with HACCP regulations

• Maintain HACCP records in line with store policies

• Monitor Critical Control Points and ensure food is not open to contamination

• Comply with all relevant food safety procedures and controls, including those relating to fresh foods and red meats

• Previous experience in deli, food service, or fresh food preparation would be an advantage but is not essential, as full training will be provided

• Excellent communication skills

• Numerical abilities

• The ability to work as part of a team

• The ability to use initiative

• Sound judgement with the ability to make decisions

• Self-motivated

• Good attention to detail