Deli Assistant

SuperValu; Rowlagh; On-site; EUR 24,000 - 32,000; Full time

Job summary

SuperValu is seeking a deli assistant to prepare quality hot and cold deli products and ensure customer satisfaction is the top priority.

The role involves preparing orders across fresh food areas, making sandwiches and rolls, cooking and displaying foods, and maintaining high counter displays throughout the day. You will engage customers with knowledge and recommendations and handle queries professionally in line with store policy.

Qualifications

• Experience in customer service is advantageous.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Live the SuperValu brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Prepare customer orders across fresh food areas—sandwiches, rolls, hot foods and sliced meats.

Skills

Customer service

Teamwork

Multi-tasking

Food knowledge

Job description

Main purpose of the role

Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority.

Ideal candidate

• HACCP training is desirable but not necessary
• Previous customer service experience is an advantage
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• A passion for food and the ability to inspire shoppers

Main duties

• Actively live SuperValu brand‑values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store’s portion control measures
• Cook, prepare and display the foods sold throughout the day
• Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers
• Deal with all customer queries efficiently, professionally and in line with store policy.