Data Scientist - Trust & Safety at TikTok

TikTok; Dublin; On-site; EUR 90,000 - 150,000; Full time

Job summary

TikTok is seeking a Global Operations Data Scientist in Dublin to support Trust & Safety initiatives. You will analyze large datasets, design core metrics, and provide insights that shape the macro direction of safety strategies.

The role requires crafting data-driven recommendations and building visualization tools to assess platform risks. The position emphasizes collaboration with international teams, rigorous analysis, and the application of ML/AI to improve safety outcomes in a fast-paced

Qualifications

• 5+ years of experience in data science, analytics or quantitative analysis.
• Proficient in SQL, ETL, R/Python, Tableau and Excel.
• Experience building data infrastructure and reporting solutions.
• Experience creating data visualizations to communicate metric performance.
• Independently design, research, develop and apply ML/AI solutions to solve business problems, including prediction, optimization, segmentation.
• Strong communication across technical and non-technical audiences; English working language.
• Degree in Statistics, Economics, CS, Mathematics or Engineering.

Responsibilities

• Work with large and complex data sets to support project execution and strategic planning.
• Design and monitor core metrics; perform root cause analysis to explain drivers.
• Collaborate closely with the global Trust and Safety team, providing insights and recommendations and overseeing macro direction.
• Influence stakeholders through data-based recommendations and mobilize cross-functional teams by storytelling with data to drive business impact.
• Use data and insights to form heuristics to detect and disarm safety incidents.
• Develop metrics and visualization tools to evaluate risks of the platform and the impact of safety strategies.

Skills

Data storytelling

Stakeholder communication

Problem solving

English proficiency

Education

Degree in Statistics, Economics, CS, Mathematics or Engineering

Tools

SQL

ETL

R/Python

Tableau

Excel

Job description

Global Operations Data Scientist - Trust & Safety

Location: Dublin; Employment Type: Regular; Job Code: A148875A

Responsibilities

• Work with large and complex data sets to support project execution and strategic planning
• Design and monitor core metrics; perform root cause analysis to explain drivers
• Collaborate closely with the global Trust and Safety team, proactively providing insights and recommendations and overseeing the macro direction of the business
• Influence stakeholders through data-based recommendations and mobilize cross-functional teams by telling compelling stories with data to drive business impact and innovative breakthrough
• Use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents
• Develop metrics and visualization tools to evaluate risks of the platform and the impact of safety strategies

Minimum Qualification(s)

• 5+ years of experience in data science, analytics or quantitative analysis
• Experience working with SQL, ETL, R/Python, Tableau, Excel
• Experience building data infrastructure and implementing reporting solutions
• Experience with creating data visualizations to communicate metric performance
• Independently design, research, develop and apply ML/AI solutions to solve business problems, including prediction, optimization, segmentation and so on. Build evaluation systems for outputs to minimise error and bias and identify root causes such as limitations with model's training data / context window.
• Ability to solve problems using quantitative approaches, strong communication skills across technical and non-technical audiences to communicate complex concepts and analytical results to drive business impact, and proficiency in English as a working language
• Degree in a quantitative discipline (e.g., Statistics, Economics, Computer Science, Mathematics, Engineering)

Preferred Qualification(s)

• Experience of working in online content platforms, Trust & Safety or risk management
• Experience working with international partners in different time zones
• Demonstrated experience using AI tools and emerging technologies to generate insights, improve workflows and develop new capabilities
• Passion for social technology products and a curiosity to learn and grow with a fast paced company

Job Information

Trust & Safety Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.