Customer Service & Quality Operations Admin

Abbott; Cootehill; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Job summary

Abbott Nutrition Division (Cootehill, Cavan) seeks a Quality Operations Specialist to join the complaints team and ensure timely closure of product issues. You will work with cross‑functional teams to investigate complaints, coordinate product tests, and maintain accurate data in Trackwise, supporting label copy and registration when needed.

The role requires a degree in Food/Dairy or related science, strong knowledge of quality standards, and good analytical and interpersonal skills to

Qualifications

• Degree/Diploma in Food Science, Dairy Science, Microbiology or Nutritional Food Science.
• Strong understanding of compliance and quality standards.
• Analytical techniques and methods proficiency; data handling skills.

Responsibilities

• Follow Environmental, Health and Safety rules in the plant and report hazards.
• Review SOPs and test methods for assigned tasks and ensure understanding.
• Collaborate with Complaints and Investigations Co-ordinator on product testing.
• Coordinate tests for complaints and report results promptly per timelines.
• Maintain accurate data and reports in the Trackwise system.
• Support label copy and registration tasks to meet deadlines.
• Adapt to changes in GMP, EHS, Quality procedures and methods.

Skills

Quality compliance

Analytical methods

Plant knowledge

Computer skills

Interpersonal skills

Education

Food/Dairy science degree

Job description

Abbott Nutrition Division (Cootehill, Cavan) seeks a Quality Operations Specialist to join the complaints team and ensure timely closure of product issues. You will work with cross‑functional teams to investigate complaints, coordinate product tests, and maintain accurate data in Trackwise, supporting label copy and registration when needed.

The role requires a degree in Food/Dairy or related science, strong knowledge of quality standards, and good analytical and interpersonal skills to