Customer Service Administrator

Link Personnel; Leinster; On-site; EUR 32,000 - 38,000; Full time

Job summary

A large Manufacturing Multinational in North Dublin is seeking a Customer Service Administrator. This role involves managing customer sales orders, coordinating with production and logistics, and preparing reviews. Ideal candidates will have a BA in a related field, 3-5 years of experience, and strong MS Office skills. The overall package could reach up to €42k including benefits like 25 days holidays and healthcare.

Benefits

25 Days Holidays

Healthcare

Life Assurance

Canteen Facilities

Tax Saver Scheme

Free Parking

Qualifications

• BA in Business, Procurement, Logistics, Supply Chain Management or similar.
• 3-5 years’+ experience gained in a similar position within a busy office environment.
• Good MS Office skills including Excel.
• Have a flexible approach, a friendly disposition and the ability to work well as part of a team.
• Strong ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with excellent time management skills.

Responsibilities

• Manage Customer sales order requirements.
• Work closely with Production and Logistics team to ensure customer orders are meeting on time delivery requirements.
• Prepare Customer business reviews to ensure site performance keeps on track with targets.
• Work closely with a third-party freight partner to manage supply to point of use.
• Lead any customer escalations with Production, Engineering, and Quality to issue resolution.
• Manage daily operational reviews.

Job description

Our Client, a large Manufacturing Multinational, requires a Customer Service Administrator for its site in North Dublin. Call Emma for more information on 01 845 6302.

Salary: to €38k DOE

Benefits: 25 Days Holidays, Healthcare, Life Assurance, Canteen Facilities, Tax Saver Scheme, Free Parking.

Overall package: up to €42k incl. benefits

The Role:

• Manage Customer sales order requirements.
• Work closely with Production and Logistics team to ensure customer orders are meeting on time delivery requirements.
• Prepare Customer business reviews to ensure site performance keeps on track with targets.
• Work closely with a third-party freight partner to manage supply to point of use.
• Lead any customer escalations with Production, Engineering, and Quality to issue resolution.
• Manage daily operational reviews.

Experience for this role:

• BA in Business, Procurement, Logistics, Supply Chain Management or similar.
• 3-5 years’+ experience gained in a similar position within a busy office environment.
• Good MS Office skills including Excel.
• Have a flexible approach, a friendly disposition and the ability to work well as part of a team.
• Strong ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with excellent time management skills.

If this Customer Service Role sounds like you, call Emma NOW on 01 845 6302.

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