Customer Growth Associate, GCS, Early Career (English, Polish)

Google; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading tech company seeks a sales professional to build relationships with clients and help them achieve their goals using Google advertising solutions. The role involves managing accounts, evaluating campaign performance, and driving customer success in a dynamic environment. Candidates should be fluent in English and Polish, hold a Bachelor's degree, and have a passion for sales and technology.

Qualifications

• Experience in advertising, consultative sales, or marketing role.
• Ability to communicate in English and Polish.

Responsibilities

• Serve as a trusted advisor to clients by building relationships.
• Manage large accounts and identify opportunities for growth.
• Conduct frequent phone consultations to evaluate campaign performance.
• Engage in essential activities to drive customer relationship growth.
• Participate in continuous training to develop professional skills.

Skills

Fluency in English

Fluency in Polish

Consultative sales

Problem-solving skills

Strategic thinking

Education

Bachelor's degree or equivalent practical experience

Job description

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• Experience in advertising, consultative sales, business development, online media environment, or marketing role.
• Ability to communicate in English and Polish fluently to engage with clients in the region.

Preferred qualifications

• Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
• Ability to think strategically.
• Excellent communication and problem-solving skills.
• Interest in sales and technology with a passion for helping businesses grow online.

About The Job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
• Manage large and various accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals.
• Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
• Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
• Participate in continuous training throughout the program to develop professional and business skills.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.