Customer Experience Associate — Fast-Paced Retail Growth

Lidl Ireland; Galway; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Company pension

Career development

Health insurance discounts

Bike to work

Mobile and broadband discounts

Maternity/Paternity Leave top up

Job summary

Lidl Ireland is hiring a Customer Assistant in Galway to deliver a fantastic customer journey across our stores. You will work a standard 30 hour contract with shifts across mornings, middays and evenings, helping customers and supporting store operations.

You will be required to sell alcohol (18+), thrive in a fast-paced environment and have a can-do attitude with a focus on service and teamwork. Training and development are part of the role.

Qualifications

• A can-do attitude and excellent customer service skills.
• Willingness to go the extra mile for our customers.
• Be responsible and reliable.
• Enjoy working in a fast-paced, varied environment.
• Be a good team player.
• Preferably previous experience in a customer facing role but not essential if you have the right attitude.

Responsibilities

• Interacting with the customer in a pleasant, friendly and helpful manner
• Ensuring stock loss controls are followed in all areas of the store
• Maintaining store and external cleanliness and hygiene standards
• Following freshness and rotation principles
• Ensuring all waste is managed correctly
• Assisting in the stock count process

Skills

Customer service

Team player

Reliability

Fast-paced environment

Customer-facing experience

Job description

Lidl Ireland is hiring a Customer Assistant in Galway to deliver a fantastic customer journey across our stores. You will work a standard 30 hour contract with shifts across mornings, middays and evenings, helping customers and supporting store operations.

You will be required to sell alcohol (18+), thrive in a fast-paced environment and have a can-do attitude with a focus on service and teamwork. Training and development are part of the role.