Customer Data Administrator

Nvolve; Letterkenny; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading workforce solutions provider is seeking a Customer Data Administrator responsible for ensuring accuracy in customer data and supporting the onboarding process. The role involves data quality assurance, technical data management, and facilitating communication between teams. Candidates should be detail-oriented with strong Excel skills and the ability to learn new software systems quickly. This position is based in the United Kingdom, offering a dynamic environment for professional growth.

Qualifications

• Able to learn new software systems quickly (CRM, onboarding, and internal tools).
• Highly detail-oriented with a strong focus on data accuracy.
• Strong Excel skills, including formulas, data tracking, and reporting.

Responsibilities

• Review and verify customer documentation for accuracy.
• Execute precise data imports via file uploads and manual entry.
• Develop clear data format guidelines.

Skills

Data accuracy focus

Strong Excel skills

Learning new software systems

Detail-oriented

Communication skills

Job description

Nvolve is a fast-growing provider of workforce enablement and compliance solutions, helping manufacturing, food processing, and other highly regulated sectors digitise and scale their frontline operations.

We simplify complex workforce processes across multiple sites, ensuring our customers stay audit-ready, connected, and compliant, all while saving time and cost. Our SaaS platform combines modern technology, AI-driven insights, and powerful integrations to deliver operational excellence at scale.

Our customers include globally recognised brands such as Coca-Cola, Pilgrim’s, Mondelez, Pladis, and more, all of whom rely on Nvolve to empower their frontline teams and drive continuous improvement.

Nvolve joined Everfield in 2024. The team is based across the UK and Ireland, with their head office based in Letterkenny, Co. Donegal, Ireland.

What you will do

We are seeking a Customer Data Administrator to provide essential internal support, ensuring that all incoming customer data is reviewed for accuracy and completeness, corrected where necessary, and accurately imported. You will support the technical execution of data entry and file imports, while maintaining the internal records and project status updates that drive our onboarding process.

• Data Quality Assurance: Critically review and verify customer documentation to identify and resolve errors prior to system integration.
• Technical Data Management: Execute precise data imports via file uploads and manual entry to ensure platform integrity.
• Support Documentation: Develop clear data format guidelines and assist the Onboarding Lead in delivering initial system training.
• Project Administration: Manage internal records, track project milestones, and maintain detailed notes from customer consultations.
• Cross-Functional Liaison: Facilitate seamless communication between the Sales, Support, and Development teams to streamline the onboarding workflow.

Skills & Experience

Systems, Data & Accuracy

• Able to learn new software systems quickly (CRM, onboarding, and internal tools)
• Highly detail-oriented with a strong focus on data accuracy
• Confident spotting patterns, inconsistencies, and errors in data
• Strong understanding of data, reporting, and record-keeping best practices
• Strong Excel skills, including formulas, data tracking, and reporting

Communication & Coordination

• Able to explain processes clearly to internal teams and customers
• Comfortable supporting customers when needed on processes and onboarding check-ins
• Personable and confident working with customers and internal stakeholders

Recruitment process

Here’s what you can expect and who you will speak to during the interview process:

Intro Call with our Talent Team - (30 mins)

Hiring Manager Interview with Hiring Manager (Onboarding Specialist and Sales Engineer) - (45 mins)

Case Study take home task

Final interview with Head of Customer Accounts - (30 mins)