Customer-Centric Sales Assistant

Centra; Carlow; On-site; EUR 23,000 - 29,000; Full time

Job summary

Centra in Carlow (O'Brien Road) is seeking a Sales Assistant to deliver exceptional customer service and maintain high store standards. You will actively engage with customers, answer queries, and support smooth store operations in a busy environment.

The role focuses on pride in service, teamwork and a positive shopping experience for every customer. Previous retail experience is an advantage and training will be provided.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Prioritise customer needs

Attention to detail

Team player

Customer driven

Customer service experience

Job description

Centra in Carlow (O'Brien Road) is seeking a Sales Assistant to deliver exceptional customer service and maintain high store standards. You will actively engage with customers, answer queries, and support smooth store operations in a busy environment.

The role focuses on pride in service, teamwork and a positive shopping experience for every customer. Previous retail experience is an advantage and training will be provided.