Customer-Centric Rental Sales Pro at Cork Airport

Europcar; Cork; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

22 days annual leave

Monthly uncapped commission

Pension contributions

Job summary

Europcar Mobility Group is seeking a Rental Sales Agent for Cork Airport to deliver world-class customer service throughout the rental process. You will identify customer needs, advise on extras, and handle telephone and email inquiries in a fast-paced environment. A full clean B driving licence and strong IT skills are required.

The role offers a competitive salary with uncapped monthly commission, opportunities for career progression, and benefits such as pension and life assurance.

Qualifications

• Ability to meet set targets.
• Team player with excellent presentation, customer service and IT skills including Microsoft Excel and Word.
• Fluent English is a must both written and verbal, second language is advantageous.
• A Full clean B Drivers licence required min 2 years Driving.

Responsibilities

• Provide superior customer service while identifying and prioritising customer needs.
• Make knowledgeable recommendations when advising and selling optional extras to the customer according to his/her needs.
• Address all customer needs with professionalism and confidence.
• Respond to all telephone and email inquiries in a friendly and helpful manner.
• Organise deliveries and collections of vehicles from garages and/or customers.
• Close Rental Agreements for returning customers.
• Stay up-to-date on product knowledge and ensure compliance with underwriting and company policies.
• Adhere to all company policies, procedures, and safety guidelines.

Skills

Customer service

IT skills

Excel

Word

Fluent English

Driver's license

Team player

Attention to detail

Job description

Europcar Mobility Group is seeking a Rental Sales Agent for Cork Airport to deliver world-class customer service throughout the rental process. You will identify customer needs, advise on extras, and handle telephone and email inquiries in a fast-paced environment. A full clean B driving licence and strong IT skills are required.

The role offers a competitive salary with uncapped monthly commission, opportunities for career progression, and benefits such as pension and life assurance.