Customer Care & Tech Advisor – Phoneshop

Tesco Ireland; Waterford; On-site; EUR 25,000 - 30,000; Full time

Job summary

Tesco Phoneshop Team Members in Waterford are sought to welcome customers and help them choose the right phone and tariff. The role supports a customer-centred approach in-store, backed by a positive, brand-aligned team.

You will join colleagues who value great service, adapt to a fast-paced environment, and share in a common goal of helping customers with the latest technology while upholding store standards.

Qualifications

• Friendly, approachable demeanour.
• Sales environment experience.
• Ability to adapt in a fast-paced setting.
• Interest in latest technology.
• Team player who supports others.
• Ability to understand customer needs and match products.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Keep the shop floor and back areas clean and tidy at all times.
• Follow training and department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.

Skills

Customer service

Sales and service

Team player

Relationship building

Adaptable

Job description

Tesco Phoneshop Team Members in Waterford are sought to welcome customers and help them choose the right phone and tariff. The role supports a customer-centred approach in-store, backed by a positive, brand-aligned team.

You will join colleagues who value great service, adapt to a fast-paced environment, and share in a common goal of helping customers with the latest technology while upholding store standards.