Customer Assistant

Boots Ireland; Mullingar; On-site; EUR 26,000 - 32,000; Full time

Job summary

Boots Ireland is seeking a Customer Assistant to welcome shoppers, help on tills, advise on products, and contribute to a smooth, friendly store environment. You will work onsite and be part of a busy team, delivering great service to every customer.

Full training is provided. The role focuses on assisting customers, maintaining displays, and supporting tills and stock rooms to ensure a high-quality shopping experience.

Qualifications

• Full training provided for this role.
• Able to work in a fast-paced environment.
• Excellent communication and listening skills.

Responsibilities

• Assist customers, answer questions and offer product advice to help customers find items they need.
• Promote in-store offers and schemes to customers.
• Support store operations: ensure products are well displayed, assist tills, and help with stock in the stock rooms.
• Collaborate with team to maintain a clean, welcoming store where customers enjoy shopping.

Skills

Communication

Active listening

Work at pace

Tools

Excel

Job description

Joining us as a Customer Assistant is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this is the start of a new career with us

About The Role

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

• Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a difference


• Get to know our in-store offers and schemes and promote them - the more info we can give our customers, the better.


• Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms


• Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

What You'll Need To Have

Full training is provided for this role, and we are looking for people who

• Excel in a varied environment, working at pace


• Communicate and listen effectively