Counter Manager - Arnotts Dublin

Benefit Cosmetics; Dublin; On-site; Confidential; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics in Dublin is hiring a Full-time Counter Manager at Arnotts Dublin. You will lead Brow and Beauty Experts, drive sales targets and deliver exceptional customer experiences in a fast-paced beauty counter.

You will oversee staff scheduling, deliver training, manage stock, coordinate events, and maintain pristine counter presentation while building strong customer relationships. A minimum of 4 years customer service in retail and at least 6 months management experience is desired,

Qualifications

• 4+ years of customer service experience in retail or hospitality.
• Minimum 6 months of management experience.
• Flexible availability including weekends and holidays.
• Passion for make-up and beauty retail.
• Sales targets orientation and customer focus.

Responsibilities

• Lead and motivate Brow and Beauty Experts to hit and exceed sales goals.
• Provide waxing, tinting, and tweezing services to boost client satisfaction.
• Drive target-driven sales through product demonstrations and customer engagement.
• Schedule staff and manage counter operations daily.
• Maintain counter presentation, stock levels and cleanliness.
• Coordinate events and collaborations to raise brand awareness.

Skills

Sales-driven

Dynamic

Customer service

Leadership

Retail experience

Brand presentation

Job description

Overview

Benefit is Glowing... We Mean Growing... and we are currently searching for a Full-time, Counter Manager to make real connections in Arnotts Dublin! As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Target-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits Of Our Counter Manager Position

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!