Core Operations, Officer

State Street; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

State Street is seeking a Collateral Management Officer in Ireland to partner with global teams and support collateral activities for assigned clients and portfolios. The role focuses on margin calls, dispute handling, allocation, and settlements across Bilateral OTC, Repo, and Initial Margin processes.

You will drive risk management, process improvements, and client service excellence. You will collaborate with Centers of Excellence and Client Middle Office teams, overseeing migration

Qualifications

• Proven experience in collateral management, including margin call processing and settlements.
• Strong understanding of Bilateral OTC, Repo, and Regulatory Initial Margin processes.
• Ability to investigate and resolve exceptions, perform reconciliations, and identify risks.
• Analytical mindset with data interpretation skills and attention to detail.
• Strong communication and stakeholder management abilities.

Responsibilities

• Serve as a primary point of contact for internal and external clients, providing operational support and resolving collateral inquiries.
• Coordinate daily team activities, issue resolution, and escalation management.
• Support migration of Ireland-based clients to Collateral+, ensuring a smooth transition.
• Drive operational efficiencies through process improvements and automation opportunities.
• Develop expertise across collateral management platforms and share knowledge within the team.
• Implement and maintain robust controls, procedures, and risk management practices.
• Review and validate collateral activity, balances, and data for accuracy and compliance.
• Analyze complex issues, identify root causes, and propose effective solutions.
• Build strong relationships with clients and internal partners to ensure timely resolution.

Skills

Collateral management

Margin calls

Dispute management

Collateral settlements

Bilateral OTC

Initial Margin

Reconciliations

Data analysis

Stakeholder management

Job description

Who We Are Looking For

As a Collateral Management Officer, you will partner with global Centers of Excellence, Client Middle Office teams, Joint Venture operations teams, and client contacts to support collateral management activities for assigned clients and portfolios. The ideal candidate will possess strong knowledge of collateral operations across Bilateral OTC, Repo, and Regulatory Initial Margin products, including margin call management, dispute resolution, collateral allocation, and settlement. You will serve as a key point of contact for clients and internal stakeholders, driving operational excellence, process improvement, risk management, and strategic initiatives, including the migration of Ireland-based clients to Collateral+.

What You Will Be Responsible For

As a Collateral Management Officer, You Will

• Serve as a primary point of contact for internal and external clients, providing operational support and resolving collateral management inquiries.
• Coordinate daily team activities, issue resolution, and escalation management.
• Support the migration of Ireland-based clients to Collateral+, ensuring a smooth transition and operational readiness.
• Drive operational efficiencies through process improvements, automation opportunities, and the adoption of AI-enabled solutions.
• Develop expertise across collateral management platforms and support knowledge sharing within the team.
• Implement and maintain robust controls, procedures, and risk management practices.
• Support client-specific service requirements by understanding client operating models and enhancing service delivery.
• Review and validate collateral activity, balances, and data to ensure accuracy and control compliance.
• Analyze complex issues, identify root causes, and recommend effective solutions.
• Build strong relationships with clients and internal partners to ensure timely resolution of operational matters.

What We Value

• Proven experience in collateral management, including margin call processing, collateral allocation, dispute management, and collateral settlements.
• Strong understanding of Bilateral OTC, Repo, and Regulatory Initial Margin processes.
• Ability to investigate and resolve exceptions, perform reconciliations, and identify operational risks.
• Analytical mindset with the ability to interpret data, identify trends, and solve complex problems.
• Strong communication, organizational, and stakeholder management skills.
• Demonstrated commitment to a Risk Excellence culture, with an understanding of upstream and downstream operational impacts and a proactive approach to risk mitigation.
• Ability to work independently while collaborating effectively across global teams.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job ID: R-795234